PwC Named a Leader in Health and Wellness Benefits Consulting

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16 April, 2018

ALM Intelligence recognises PwC’s approach to the “New Health Economy”

PwC was announced as a leader in Health and Wellness Benefits Consulting by ALM Intelligence.

ALM defines a leader as “at the top of the market in terms of their capabilities to create client impact through their depth of expertise and ability to deploy it across a range of engagement models.”

Author of the report, Mathew Merker states, “PwC’s thorough analytical approach to health benefit plan design is well received by clients seeking holistic transformation. Engaging clients through the context of the New Health Economy provides employers with strong insights into greater choice to improve services offered to employees while remaining cost conscious”

ALM Vanguard of Health and Wellness Benefits

Further, PwC was rated Best in Class for strategy and project management.

The report notes, “PwC’s well developed health and wellness benefits strategy capability is grounded in thorough assessment of client workforce demographics, coupled with extensive research in the benefits space as well as overarching HR trends that impact total rewards efficacy…PwC’s thoughtful perspectives on total rewards and thorough understanding of workforce differentiation leads to strong project management and road mapping capabilities, which in turn leads to strong strategic execution of plan designs.”

The report also cites the following in regards to PwC’s approach:

  • PwC’s approach to the health and wellness market is centered on what it calls the New Health Economy, which is found in the intersection of the evolution of payers, providers, and new entrants into the healthcare space. These evolutions are leading to new and innovative options for employers and placing increased responsibility on payers and providers to prove their value. It is within this context that PwC provides strategic advisory support for clients to deliver health and wellness benefits plans to workforces at optimal cost.
  • PwC’s health & welfare benefits services are a segment of the firm’s broader People & Organization practice. This practice includes a variety of other HR services, including retirement, compensation, process optimization, and talent & change management. PwC draws upon these other capabilities as necessary for health & welfare clients, especially those interested in total rewards transformation support.
  • PwC’s service delivery is centered upon an analytical approach to health benefit program management that provides an end-to-end transformative solution for clients. The firm provides assessment capabilities of current plans and develops plan designs to bring client health benefit offerings in line with current day trends.
  • PwC assists clients in the implementation of new plan design through vendor management and sourcing strategy as well as performance monitoring for process improvement.
  • The firm also works with clients to ensure health benefit plans are low risk for employers, remaining cost effective and compliant with all regulations.
  • PwC pays particular attention to the issue of the generational gaps in workforces and how these gaps impact the effectiveness of employee engagement. Differentiating priorities in areas such as choice, affordability, and technology among varying generations provides strong strategy development for employers in the evolution of health and wellness plans. This is particularly effective from the engagement perspective, and ensures strong employee buy-in to new health benefits plans and optimized utilization.
  • PwC’s comprehensive suite of consulting capabilities in this area is complemented by extensive research in benefits specific and broader HR trends. Through that research, PwC is able to provide insights into regulatory, workforce, technology, and HR process trends that tie into health and wellness benefits.
  • The firm’s understanding of HR issues affecting clients is also effective in strategy development for clients seeking transformation from a broader total rewards perspective, tying in elements of health and wellness alongside retirement, compensation, analytics, and sourcing, among others.

Barbara Gniewek, PwC's Health & Welfare Practice Leader, said, “We are very pleased to learn PwC has been named a leader in the ALM Vanguard for Health and Wellness Benefits Consulting. Our purpose is to drive better performance and results from health and welfare programs leading to optimize employee programs and, ultimately, a holistically healthier organization.”

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Rob Donnelly

PwC Global Analyst Relations, PwC United States

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