The inaugural report by HFS rates PwC as 1st in the industry for their ability to execute.
HFS Research has released their inaugural list of Top 10 Workday Financial Services 2018, ranking firms on three dimensions: Ability to Execute, Innovation Capability and Voice of the Customer. PwC is ranked #1 on ability to execute and is the only vendor to be raked in the top 5 across all three criteria.
On the current state of the industry, Khalda De Souza, Research Director at HFS, states, “Workday partners are rapidly developing Workday Financials services capabilities to take advantage of this fast growth market.”
In this report HFS analyzes “the Workday Financials capabilities of 10 of Workday’s service partners across the HFS Workday Financials services Value Chain.” HFS selected 10 partners with the dual criteria of heavy investment in capabilities and supporting international deployments. HFS also notes the level to which service partners are focused on supporting early adoption of new modules, including Workday Planning, Workday Prism Analytics and Workday Cloud Platform.
In the report, HFS advises prospective clients, "PwC is a strong Workday Financials service provider. Enterprises seeking a service provider with strong finance background, and point of view on the future state of the function, and strong Workday Financials skills to support international projects should consider PwC."
Diane Youden, Global Workday Alliance Leader, PwC, remarked, “We are proud to take the top position in this report by HFS. We work closely with Workday, as one of their only partners with a 360-degree relationship, giving us a unique perspective and ability to collaborate, including product development and early adoption programs. We are able to deliver the business change required to shift the way an organization operates, while our deep industry expertise and integration capability with Workday gives us both the understanding and technology required to embed the new solution in a company’s system.”
Per the report, “In this market PwC has deep functional expertise in core finance and related processes across its Advisory, Tax, and Assurance line of services. Platforms for the CFO include Deals, Digital, Fit for Growth, Risk and Regulatory, Workforce of the Future, and Tax Managed Services. PwC offers a full gamut of complementary Workday Financials service offerings including, system fit/gap analysis, business case development, Workday process and controls optimization, testing and training support, change management, and post-go-live support.”
Highlighting PwC’s early adoption of Workday Cloud platform, HFS notes in the report, “PwC’s Cloud First strategy identifies the benefits for clients to move to the cloud.”
The report goes on to highlight PwC’s approach to client support, “[PwC] It also offers consultative skills during the management and optimization phase of projects by recommending process improvements and explaining how to maximize use of workflow and automation, reduce process cycle times, and deliver more insight through reporting. PwC also has strong expertise in the optimization services, assisting clients to upgrade modules and generally keep their deployments relevant to their business objectives.”
In developing their assessment, HFS looked at a range of criteria including: breadth of service, market experience, experience delivering industry and client-specific services and solutions, and client feedback. They also analyzed a range of innovation criteria: vision for and investments in the evolution of Workday Financials services, vision for and investment in the evolution of finance services, investment in proprietary tools, accelerators, and solutions, and client feedback.
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