Leaders in Production & Operations Management Consulting help clients improve customer-centricity, increase flexibility, and reduce waste

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31 January, 2017

PwC rated as a Vanguard Leader by ALM Intelligence for Production & Operations Management Consulting

According to ALM Intelligence’s report, ‘Production & Operations Management Consulting,’ production activities occur at the nexus of two strategic links. One is the horizontal value chain along which physical inputs are transformed into outputs through a series of activities extending from R&D through delivery and service operations. The other is the vertical hierarchy that transmits and processes information to transform strategies into outcomes through choices about plans, as well as the allocation and mobilisation of resources to execute them.

Production and Operations Management

The report goes on to say that “Production & operations management consulting is a mature consulting competency, as evidenced by a degree of consistency among consulting providers across the requisite capability areas that is on par with those of other areas within strategy & operations consulting. But this is no time for complacency. Clients’ needs and expectations are evolving rapidly, and providers are cultivating new digital tools that can alter the calculus for all elements of the consulting solution. These developments are shifting the ground beneath providers and compelling potential consulting buyers to take a fresh look at which providers are capitalising on these changes. Providers that excel in production & operations management consulting share the ability to manage the following tensions to best serve their clients.”

Commenting on the strengths of PwC, the report highlights that “PwC exhibits the broadest capabilities in this consulting market. The firm differentiates based on its ability to combine distinctive strategy and technology insights to guide improvement initiatives with technical discipline to execute them on the shop floor, whether through engineering or information technology resources.”

PwC is identified as ‘best in class’ for Strategy.  PwC’s “capabilities-driven strategy” framework, end-to-end supply chain perspective, and insight into operational digitisation is a formidable combination for helping clients align their operating level improvements with strategic imperatives of today and tomorrow.”

ALM Intelligence highlights that “PwC’s approach to production & operations management revolves around helping companies create flexible and customer-centric production systems based on lean practices and pull-based production. For the firm, this increasingly involves embedding production in the end-to-end value chain and adopting new connected factory manufacturing technologies to achieve step-change improvements in operating performance – what it terms “next-generation” manufacturing.

Commenting on achieving the Vanguard rating, Hans Kuehn from PwC’s Strategy Consulting business said: “We are delighted to be named a leader in this ALM Vanguard.  We aim to help all of our clients to build flexible models in their production strategies and help them create impact for their customers which in turn allows them to remain competitive in the marketplace. Through our breadth of capabilities we can maximise the value of production strategy for our clients”  

*ALM Intelligence, formerly Kennedy Consulting Research & Advisory. 


  1. The face of operations is changing, driven by global trends, evolving industry ecosystems, and ground-breaking digital technologies.  PwC sees what is possible and can help clients make it a reality.  To find out more, visit, http://www.pwc.com/gx/en/services/advisory/consulting/operations.html
  2. PwC’s strategy consulting team Strategy& provides a level of operations expertise unique among general management consulting providers. For more information, visit http://www.strategyand.pwc.com/global/home/what_we_do/services/operations#/tab-serviceoperations
  3. To find out more about how PwC has been evaluated by leading business, technology and industry analysts visit www.pwc.com/analystviews
  4. At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 223,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com

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Rob Donnelly

PwC Global Analyst Relations, PwC United States

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