Communications Review: The complete series

Communications Review – Keystone behaviours: How communications operators can turn their culture into a driver of digital transformation


Transforming into a digital business is the most pressing challenge facing communications operators—yet organisational cultures are often perceived as barriers to change.

‘Zero infrastructure – anything-as-a-service’: How CSPs can harness the full power of the cloud


A PwC article on how and why cloud is rapidly becoming the new core delivery model for provisioning business technology across leading CSPs' operations.

Opting in: How to win employee partners in mobile data analytics


A PwC article on the potential value of collecting data from employees and how to ensure they are willing participants.

Owning the Connected Home: Customer experience as the ultimate differentiator


A PwC article on business models for connected home services, why telcos and MSOs should offer them, and why customer experience is the key to success.

As telcos go digital, cybersecurity risks intensify


As telecoms pivot toward a more digital future, they will very likely encounter entirely new types of cybersecurity risks to data and applications.

Are Wi-Fi and 4G LTE on a collision course?


Mobile operators are facing a threat to their revenues as a result of Wi-Fi becoming ubiquitous. But with carrier-grade Wi-Fi, they have an opportunity to close coverage problems and give users a more managed experience.

Mobile data analytics: not just for consumers any more


An IDC survey claims that 79% of us keep our smartphones within arm’s reach for all but two hours of our waking day.

Innovation and collaboration: Keys to the future


And as we embark on the next century of innovation, what’s the mood in the industry? In a word: energized.

Finding value for the consumer


What do mobile users value most and how much value do they place on what’s being offered to them?

BSS transformations: Five ways to drive success


The global communication services industry - including fixed, mobile, broadband, cable and satellite service providers - is experiencing a wave of core systems transformations.