The beauty of triple- and quadruple-play bundles lies in the implicit promise that consumers will be able to access virtually any kind of content, any time, anywhere, through any device. To succeed will require recording and billing of extremely high-volume, typically low-value transactions among operators, device manufacturers, software vendors, content providers and owners, and advertisers.
Operators are uniquely placed to develop, for the entire telecom ecosystem, the billing and service provisioning environment that can support meeting the industry’s promise to consumers. However, moving from current legacy billing and provisioning environments to this new world will be a major challenge.
We also can support carriers in taking advantage of the opportunity presented by convergence - by building the strategy, organisation and performance management environment needed to grow revenues and leverage their existing investments in provisioning, billing and customer care.