With the accelerated shift to remote working, the global workforce is undergoing one of the biggest quantum leaps at speed. As teams move to virtual collaboration and communication, PwC’s Project Perspectives creates a digital sounding-board – helping employees feel connected while giving employers a clear view of people’s sentiment. That’s why the PwC Australia team behind Project Perspective are a 2020 Global Innovation Challenge finalist.
Remote working has suddenly become the norm. While the transition has been faster and smoother than most expected, it still brings challenges – not least the risk that some people may feel unsupported or excluded but are unsure about speaking up. This matters: an organisation's ability to tap into the high value skills, insights and productivity of their people is on the line. To help, PwC Australia has developed Project Perspectives, a web and app-based platform that gives a fast and accurate picture of 'sentiment ' – one of the best barometers of a project’s health.
More than ever, organisations and their people need solutions to help them thrive, grow and interact in this new era of remote working. When the lockdowns hit, PwC Australia’s Transformation Assurance team could see this need increasing rapidly, both within PwC and for clients. So they tackled the problem head-on, by developing an app that would be like 'match-making for projects.'
Their solution – Project Perspectives – is now up and running with PwC Australia and numerous clients. From the day the team came together to discuss the concept, they knew they were onto something special. Collaborating, challenging, encouraging and having fun with each other, they ideated around the clock, sharing ideas and involving clients in the innovation process.
What did this energising collaboration produce? More powerful than a traditional survey, Project Perspectives is a web- and app-based platform that poses customisable questions designed by PwC’s transformation and change specialists to get to the root cause of issues and the heart of project performance. For team members the solution is quick, easy and anonymous. They receive quickfire questions and can swipe left to disagree and right to agree. For example,
Through this simple, intuitive interface and regular interaction, Project Perspectives delivers dashboard results as insights so managers can see what's happening, intervene early and avoid costly delays. And team members love it – because it gives everyone a voice.
You can find out more here.
Project Perspectives’ first breakthrough success was within PwC Australia, acting as the engine for regular sentiment checking across the firm’s 8,000 employees to fine-tune the firm’s responses to an ever-changing COVID-19 pandemic. The results were so good PwC Australia has made Project Perspectives available for download over the web to their clients in Australia. The demand has increased and their clients are enjoying the benefits, both for themselves and their workforces
Businesses using it pay tribute to Project Perspectives’ positive impacts. An executive from an Australian non-profit organisation says: 'The questions really helped us to understand the risks we were facing.' The head of a leading Australian consulting firm adds: 'It’s been really helpful to get the opinions of all our people in this disrupted time.' And a senior person at a major international investment bank comments: 'This is a whole new way of understanding our project risk.'
And the team behind it? They’re proud and delighted about what they’ve created and the impact it’s had for both PwC and clients. Nicky Aldridge, Partner and project sponsor, PwC Australia, explains: 'What does Project Perspectives mean for me? It means a lot of hard work, a lot of teamwork, the ability to get a really great idea through to delivery – and the ability to revolutionise our business and really, really help our clients to understand their people and be successful.'
You can find out more here.
'What does Project Perspectives mean for me? It means a lot of hard work, a lot of teamwork, the ability to get a really great idea through to delivery – and the ability to revolutionise our business and really, really help our clients to understand their people and be successful.'
Vicki Huff Eckert
Global New Ventures & Innovation,
TMT Vice Chair, PwC United States
Tel: +1 408 817 4136
Transformation Assurance Director, PwC Australia