PwC’s Future Capabilities Development Platform helps organisations develop their people into future leaders, supporting career paths aligned with the capabilities needed for success. While doing this, it uses advanced analytics and immersive simulations to keep the journey compelling and exciting. That’s why the PwC India team behind the Future Capabilities Development Platform are a 2020 Global Innovation Challenge finalist.
Talent management is one of the most frequent topics of conversation across all organisations – underlining that people are any business’ most important asset. Yet despite investing millions developing a new generation of leaders, organisations often find that many employees go elsewhere or fail to achieve their potential. PwC India’s People and Organisation team set out to transform the experience and effectiveness of leadership development programmes. The result is PwC’s Future Capabilities Development Platform – a tech-enabled solution that clients worldwide can now use to reinvent how they retain and develop their future leaders.
In 2017, Chaitali Mukherjee – People and Organisation Consulting Leader, PwC India – was taking part in a programme in the Haas School of Business at University of California, Berkeley. While there, she presented her concept of 'capabilities of the future' to the other participants, who enthusiastically suggested she should create a technology-based solution to put her ideas into practice. It was the inspiration behind the development of PwC’s Future Development Capabilities Platform.
Today, the Platform is being used by clients across India and – increasingly – worldwide, to elevate their leadership development programmes. For Chaitali, the journey entailed a two year collaboration with a multiskilled PwC team including PwC India's Innovation team to create a mulit-dimensional talent development tool, connecting engagement with development, career paths and leadership.
PwC’s Future Capabilities Development Platform manages and coordinates the many variables in talent and career management through more than twenty integrated capability assessment and development modules that are customised for each client. The modules include pathways for development that integrate personal network, reflections and action learning. A single user interface serves for assessments, insights and development experiences, and advanced analytics and visualisations map, log and display every action and intervention along an individual’s assessment and leadership journey. These data insights are aligned with capabilities specific to the organisation’s strategy. The result? Empowered employees, with a clear and compelling pathway to being a leader.
You can find out more here.
Clients have quickly recognised the power of PwC’s Future Capabilities Development Platform and consistently praise its advanced capabilities and measurable business impacts. One client is an international technology group and has used the solution to create an immersive leadership assessment and development experience for 27 senior leaders, including a guided interface to personalise the user experience. The client describes how the Platform 'is building a shared vision while having a razor-sharp focus on every leader.'
Chaitali says: 'The Future Capabilities Development platform has three clear components. First, the most value-adding asset is the railway tracks on which it runs, our research on the capabilities for the future that organizations need to have. On top of that are the coaches: How would I define careers for those capabilities, and link future-focused careers and experiences to them? And finally, the engine, which consists of technology and the way to use simulations and analytics. All of these get interconnected so that different stakeholders, even while they're asking for answers differently, are asking for an interconnected problem to be solved.'
Nikita Jain, People and Organisation Associate Director, PwC India, adds: 'For me the past few years have been all about bringing the best of our experience and innovation to create a unique tool that can cater to the plethora of employees’ preferences and needs. Bringing together 25 different tools on a common platform was extremely challenging yet rewarding.'
You can find out more here.
'For me the past few years have been all about bringing the best of our experience and innovation to create a unique tool that can cater to the plethora of employees’ preferences and needs. Bringing together 25 different tools on a common platform was extremely challenging yet rewarding.'
Vicki Huff Eckert
Global New Ventures & Innovation,
TMT Vice Chair, PwC United States
Tel: +1 408 817 4136
People and Organization Leader, Partner, PwC India