The successful implementation of clear and transparent information systems, platforms and decision-making tools is a determinative factor for Management to assess the performance of the company, determine performance criteria and align with business strategy.
Our team can help you with the:
Additionally, the importance of analytics is receiving credible attention and for that reason our team also provides surveys such as:
Our team carried out the first ever National Service Satisfaction Barometer in Greece for Public Administration. Service Quality was measured through various indexes based on “SERVQUAL” methodology covering five service quality dimensions. In addition, a Public Corruption Index was measured and significant problems for entrepreneurship in Greece were identified. The barometer was widely publicised with a very positive reception from journalists and experts in Public administration.