Communications Review

Message from the editor

With the advent of the Internet of Things (IoT), a wide array of industrial companies – manufacturers, utilities, resources and more – are rolling out IoT-connected devices that interact with users very effectively and efficiently, enabling the creation of new models to generate value. At first sight, the best way for large telecoms operators and multi-service operators (MSOs) to generate value from the IoT might appear to be by providing connectivity via their networks. But think again. In fact, the IoT opens up a massive opportunity for telecoms operators and MSOs to reposition themselves as IoT access providers, offering a range of services and assets that extend way beyond the core pipe. Instead of leading with their networks, they can leverage their vast experience in customer engagement and customer premise equipment (CPE) support and their robust, proven back-office systems by offering their OSS and BSS platforms externally to IoT users, using their OSS to provide users with a turnkey platform to manage their equipment proactively in real time, and their BSS to support the related billing requirements. Ultimately, the IoT is about turning data into action. And telecoms operators and MSOs can monetise it most effectively by no longer thinking like a network, and starting to drive and grow their business based on their wider assets.

In the September issue of Communications Review, we present, ‘Network operators: Why making the most of the IoT opportunity means looking beyond the network and leveraging other assets – like your operational support system (OSS) and business support system (BSS)’. In the article, we look at how telecoms operators and MSOs can become the critical access providers that enable a vast range of other industries to realise the full benefits of the IoT. I hope you enjoy the article and encourage you to check back each month for the latest issue of Communications Review.

Thomas Tandetzki
Partner
Global Communications Leader
PwC

Communications Review: Network operators making the most of the IoT

September 29, 2016

Why making the most of the IoT opportunity means looking beyond the network and leveraging other assets – like your OSS and BSS.

Communications Review - Building a data quality competency

July 20, 2016

Building a data quality competency in today’s digitised communications operator: not an option – but a business imperative.

IFRS15: An accounting change with profound impacts for communications operators–from the P&L to operations, pricing and marketing

June 22, 2016

The IFRS15 accounting standard on revenue recognition brings profound implications for communications companies’ operations.

Communications Review – Keystone behaviours: How communications operators can turn their culture into a driver of digital transformation

April 15, 2016

Transforming into a digital business is the most pressing challenge facing communications operators—yet organisational cultures are often perceived as barriers to change.

‘Zero infrastructure – anything-as-a-service’: How CSPs can harness the full power of the cloud

January 05, 2016

A PwC article on how and why cloud is rapidly becoming the new core delivery model for provisioning business technology across leading CSPs' operations.

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