PwC's 20th CEO Survey

20 years inside the mind of the CEO

Who’s at the table? The C-suite and 20 years of change

In the run-up to the 20th anniversary of our global CEO Survey, we’ve been reflecting on how the roles of the CEO and the team they lead have changed in that time. CEOs are often said to have the loneliest job in business. Yet arguably they are less lonely today than they were 20 years ago. That’s because the C-suite has significantly grown in size and changed in composition in the two decades since PwC’s CEO Survey began.

CEOs revisited - An anniversary retrospective interview with Craig Donaldson of Metro Bank PLC, UK

As part of our CEO Survey anniversary celebrations, we go back to talk to Craig Donaldson, Metro Bank’s CEO, first interviewed in 2014. Here, he reflects on technology as an enabler, maintaining a customer-centric culture, overcoming privacy concerns and staying fit for the future.


Contact us

Suzanne Snowden
Director, Global Thought Leadership
Tel: +44 (0) 20 7212 5481

Follow us