Digital utility transformation

“From grid management to customer relations, an effective digital strategy can revolutionize all areas of the power and utility business. It’s at the heart of the energy transformation challenge.”

Digital transformation is at the top of companies agendas and key digital technologies such as data mining and mobile customer engagement are strategically important for power and utility companies. But successful capture of the benefits of digitization has been tough for many organizations.

Digital is affecting not just the way companies face their customers or the changing dynamics of that relationship but is also bringing deep changes in the core operational activities of utilities. It’s important that power and utilities companies ask hard questions about their digital strategies.

More than 80 senior executives and experts from 12 different countries gathered for PwC’s roundtable discussion on the digital utility of the future and the strategies that companies are implementing to get there.

 

 

 

 

Digital is affecting not just the way companies face their customers or the changing dynamics of that relationship but is also bringing deep changes in the core operational activities of utilities. It’s important that power and utilities companies ask hard questions about their digital strategies.

Read our summary to find out more:

  • making moves along the digital transformation road
  • digital promise and reality
  • different customer expectations in a digital world
  • delivering digital securely
  • digital in the world of the ‘internet of things’

 

 

 

 

Contact us

Brian Poth
Partner, National Industry Leader, Power and Utilities
Tel: +1 416 687 8522
Email

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