Learning Solutions

At PricewaterhouseCoopers our Learning Solutions mainly support maximising the impact of talent and making change stick. According to the PwC 11th Annual CEO survey, CEO’s believe that “the qualities that are in shortest supply are better grown internally through embedded learning, closer alignment with business outcomes and collaboration”.

Aligned to this need PwC has structured our solution to offer the following:

The design and development of corporate universities
Current world class organisations are transforming into learning organisations facilitated by the concept of a corporate university. The corporate university fills the void between solely practical and theory based learning.

Potential issues experienced by our clients include:

  • Lack of alignment of training to strategic requirements;
  • Training is not customised and tailored;
  • Learning and development not seen as key to development and retention of employees; and
  • Tracking, management, monitoring and evaluation is inefficient and ineffective.

Our Services:
  • Develop business case for establishment of corporate university
  • Initiate, design, build, implement, monitor and review corporate university for institutions

Training and capacity building
Drivers of learning
  • New products, services or initiative launch
  • New or changed process or system
  • Growth and market expansion
  • Career development and succession planning
  • Compliance and regulation
  • Performance gaps
  • New strategy
  • Diversity
  • On-boarding
  • Mergers & Acquisitions
  • Enterprise cost reduction

Our philosophy
  • Training aligned with business strategy
  • Tailored, high impact - focused on the job not the subject
  • Learning objectives focused on performance improvement
  • Changing behaviours as well as knowledge and skills
  • Right blend of approaches including technology
  • Measured against real indicators of changed performance

Return on Investment
Whilst the spend on learning is expected to be 1% of payroll as a guideline in South Africa, the key question that CEO’s and heads of department are faced with is, ‘is the spend on training adding value to the organisation and delivering impact and results’? Measuring Return on Investment on training spend is key to the success of business performance programmes. The PwC methodology is aimed at delivering the following payoffs for the client:
  • Programmes aligned to business requirements
  • Demonstrate value of selected programmes
  • Justify/defend budgets
  • Improve support for programmes
  • Enhance design and implementation processes
  • Calculate the return on investment
  • Develop report and communicate results