• Leadership and Strategy - how well does leadership demonstrate ethics and values and communicate its mission and objectives throughout the organization.
• Accountability and Reinforcement - the ability of the organization to assign individual accountability within the organization and the ability to measure and reward performance.
• People and Communication - how well does the organization share knowledge and information and promote and develop employee competence.
• Risk Management and Infrastructure - the ability of the organization to assess and measure risk and establish processes and controls to mitigate that risk.

The confidential feedback harvested by the RCS process allows management to make informed decisions about cultural change integral to creating an environment that is conducive to ethical behavior and honest communication, and allows for the proactive management of risks to avoid surprises.

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