US retail & consumer publications

Eighty percent of survey respondents prefer free delivery over bundled shipments and appointment deliveries

Achieving Total Retail Consumer expectations driving the new retail business model

Achieving Total Retail Consumer expectations driving the new retail business model 
Innovation in retail and consumer products icon

93 percent of retailers and CPG companies consider breakthrough innovation to be their major source of growth

Retail & Consumer Insights: Innovation in the retail and consumer products industry

Globally, 74% of R&C respondents say their security activities are effective.

Defending yesterday: Key findings.....

mobile device security 
Strategic supply chain management 

Are you as interconnected as you supply chain?

10Minutes on Supply Chain



 

r&c worlds Express


r&c worlds express - China’s surprising shoppers Taxing Internet commerce: What global retailers need to know Opening the door to Africa r&c worlds express - February 2013 r&c worlds express - March 2012 r&c worlds express - January 2012

 

Additional US retail and consumer publications


Fighting a growing threat: Retail and consumer goods sector analysis of PwC’s 2014 Global Economic Crime Survey Fighting a growing threat: Retail and consumer goods sector analysis of PwC’s 2014 Global Economic Crime Survey
Retail and consumer goods companies are experiencing greater levels of economic crime. Nearly half of respondents say their company has experienced this type of event in the last two years. By far the most commonly reported type of economic crime for the sector is asset misappropriation, while other common types of fraud included bribery and corruption, accounting fraud and cybercrime.
 

Retail & Consumer Insights: 2014 Financial Benchmarking Retail & Consumer Insights: 2014 Financial Benchmarking
What impact did the economy have on the financial results of retailers and consumer packaged goods companies? This report from PwC's Retail and Consumer Insights series provides financial benchmarks and discusses company strategies on operational efficiency, human capital, health and wellness, innovation, and brand management.
 

Why economic obsolescence matters for retail companies Why economic obsolescence matters for retail companies
Economic obsolescence can become a significant issue when a company has or is acquiring assets – such as store or restaurant locations – that generate separate identifiable streams of cash flows. This publication discusses factors that typically cause economic obsolescence and the potential impact, including illustrative examples and case studies.

Healthcare’s new entrants: Who will be healthcare’s Amazon.com? Healthcare’s new entrants: Who will be healthcare’s Amazon.com?
As the $2.8 trillion US healthcare ecosystem transforms into a technology-enabled and consumer-focused market, companies from outside the industry are moving fast to capitalize on the change. From large retail, technology and telecommunications enterprises to nimble start-ups, these new entrants are poised to radically change how care is accessed, delivered, managed and funded, diverting billions of dollars from traditional healthcare organizations and building lucrative new markets in the burgeoning New Health Economy.

Retail & Consumer Insights: Collaborating to inspire bold thinking and boost innovation Retail & Consumer Insights: Collaborating to inspire bold thinking and boost innovation
Leading businesses know that a free-flowing exchange of ideas—inside and outside the corporate campus—is the fuel that drives innovation.

Achieving Total Retail Consumer expectations driving the new retail business model Achieving Total Retail Consumer expectations driving the new retail business model
Global shoppers want a unified customer experience with retailers. PwC’s Global Retail and Consumer practice surveyed over 15,000 shoppers in 15 territories to understand and compare consumer shopping behaviors and the use of different retail channels.

US retail & consumer deals insights: 2013 year in review and 2014 outlook US retail & consumer deals insights: 2013 year in review and 2014 outlook
Despite a lull in deal activity during Q2, total transaction value for 2013 surpassed the $100 billion mark for the first time since 2008, anchored by one of the largest consumer products deals in history with the $28 billion Heinz deal. There were several factors which challenged consumer sentiment throughout 2013, however consumer sentiment was up year-over-year driven by labor and economic improvements. We expect R&C deal activity will continue its positive momentum, but will remain challenging as supply and demand of quality assets for sale may remain divergent.

Image Not Found Consumer products sector: Global tax rate benchmarking report
The global tax system has been the subject of much debate in recent years and never more so than in 2013. Fiscal deficits around the world have led to increased scrutiny of taxes paid by large corporations, and civil society organizations have run high-profile campaigns using new media to put out their messages. While tax planning may comply with the letter of the law, it may be seen by some as not operating within the spirit of the law; overseas tax havens have come under particular criticism.

PwC's Global Insights 2014: Drivers of growth for Cash and Carry retailers in emerging markets PwC’s Global Insights 2014: Drivers of growth for Cash and Carry retailers in emerging markets
PwC’s Global Insights 2014: Drivers of growth for Cash and Carry retailers in emerging markets reviews the evolution of the Cash & Carry (C&C) retail model in emerging markets and provides key insights/platforms that can be leveraged for C&C evolution and growth.

Retail & Consumer 2013 Financial Reporting Trends Retail & Consumer 2013 Financial Reporting Trends
The retail and consumer (R&C) practice of PwC is pleased to present our first report on financial reporting trends for the R&C industry.
 

Answering your cybersecurity questions Answering your cybersecurity questions
There continues to be systematic security issues with retailers in the United States. A number of recent high-profile data breaches demonstrate that cyberattacks on retail and consumer organizations are increasing in number. This piece discusses what boards and management can do to better position their companies to handle cybersecurity events. It also covers threat actors who exploit retailers via cyberspace, and provides questions to consider in the early weeks of 2014.
 

Retail and Consumer Insights: Innovation in the retail and consumer products industry Retail & Consumer 2013 SEC comment letter trends
Understanding the SEC staff’s recent focus areas specific to retail and consumer companies are paramount to industry leaders. We have highlighted the top areas where R&C registrants received the most comments...
 
Retail & Consumer Insights: Finding and keeping top talent to support innovation Retail & Consumer Insights: Finding and keeping top talent to support innovation
Acquiring top talent is a top business challenge for most retail and consumer companies. Executives know that the right creative thinkers—those who can connect the dots between consumer desires and new products and services—are essential to inspire game-changing innovation.
 
Innovating for stronger growth: How retail and consumer leaders use innovation to drive business success Innovating for stronger growth: How retail and consumer leaders use innovation to drive business success
Among today’s connected consumers, tastes and preferences seem to shift at supersonic speeds. Innovation plays a crucial role in staying ahead of customer trends and driving growth.
 
Retail and Consumer Insights: Innovation in the retail and consumer products industry Retail and Consumer Insights: Innovation in the retail and consumer products industry
According to PwC’s new report, 93 percent of retailers and CPG companies consider breakthrough innovation to be their major source of growth, and increasingly necessary to ultimately boost profitability. Explore a look at the expanded role of innovation in today’s business environment.
 
Defending yesterday: Key findings from The Global State of Information Security® Survey 2014: Retail and Consumer Results Defending yesterday: Key findings from The Global State of Information Security® Survey 2014: Retail and Consumer Results
While information security risks have evolved, security strategies—typically compliance-based and perimeter-oriented—have not kept pace. In other words, most retail and consumer (R&C) organizations are now defending yesterday, even as their adversaries exploit the threats of tomorrow.
 
US retail & consumer deals insights: Q3 2013 update US retail & consumer deals insights: Q3 2013 update
Deal activity rebounded from Q2 as Q3 included six of the top ten corporate deals year-to-date and several large private equity deals. Consumer sentiment and retail sales trends weakened and suggest R&C companies will face an increasingly challenged environment through year-end. The deal environment remains challenging, given the lack of availability of quality assets for sale and a mismatch in buyer and seller expectations around price.
 
Retail and Consumer Insights: Reduce risks by trimming lead times Apparel & Footwear Industries Retail and Consumer Insights: Reduce risks by trimming lead times Apparel & Footwear Industries
In today’s unpredictable economic environment, retailers and consumer product companies (brands) may be challenged to deliver trend-right products in the right quantities to the right locations. This challenge is often exacerbated by long lead times that may require apparel and footwear companies to gamble on open-to-buy decisions a year or more in advance.
 
10Minutes on strategic supply chain management 10Minutes on strategic supply chain management
New research shows that high performing supply chains can achieve sales and revenue growth while managing costs. That sounds like a tall order, but there are things you can do now to manage your supply chain as a strategic asset to boost performance and profitability.
 
Retail and Consumer industry: State of Compliance survey Retail and Consumer industry: State of Compliance survey
What is the state of compliance for retail and consumer companies in terms of formal compliance infrastructure, resources, and processes? How is the compliance environment for retailers and consumer goods companies different from other industries?
 

Retail & Consumer KnowledgeBrief: Technical and Quality Newsletter Retail & Consumer KnowledgeBrief: Technical and Quality Newsletter - September 2013
What are the technical and reporting issues impacting retail and consumer products companies? PwC's Retail & Consumer KnowledgeBrief provides insights and summaries on restructuring comment letter trends and disclosure reminders, data protection, conflict minerals, the Patient Protection and Affordable Care Act, and more.
 

Conflict minerals survey: How companies are preparing Conflict minerals survey: How companies are preparing
On May 31, 2014, public companies will have to comply for the first time with the SEC's Conflict Minerals Rule ('the rule") filing requirement. The is one of several SEC rules mandated by the Dodd-Frank Act that are intended to provide transparency into corporate practices. In the Spring of 2013, PwC surveyed companies online to determine their level of understanding of the rule, as well as their progress towards compliance.
 

Lease accounting in retail and consumer products: Transformational change Lease accounting in retail and consumer products: Transformational change
The changes to lease accounting proposed by the FASB and IASB will bring all leases onto the balance sheet and change income statement recognition, business processes, systems, and controls. Retail and consumer companies should prepare for the upcoming business process changes.
 

India business expansion Through the looking glass: What successful businesses find in India
To succeed in India's complex environment, a business' operating model must respond to local conditions and support differentiators such as agility, speed to market, and ability to drive low-cost innovations.
 

10Minutes on harnessing customer demand to drive growth 10Minutes on harnessing customer demand to drive growth
Consumer-packaged goods (CPG) companies, retailers, and their business partners often tout the ways they put customers at the center of their strategies. But while many companies do a good job of understanding their customers, perhaps not as many create demand by coordinating across marketing, sales, and innovation—functions and activities that now encompass the demand chain.
 

Brands: What’s in a name? Brands: What’s in a name?
This publication provides important guidance for consumer products companies to consider when planning a brand-rich transaction. It explains how keeping a careful eye on the valuation and purchase accounting issues can provide better insight into the potential accretive or dilutive impact of a deal, help improve and streamline post-deal accounting and even reduce the risk of impairment in some cases.
 

Retail and Consumer Insights Retail and Consumer Insights: Accounting and reporting considerations related to online sales
As e-commerce sales become more significant, many retailers are evaluating the potential accounting and reporting implications. This article highlights certain of the more significant considerations as it relates to the impact on comparable store sales and segment reporting.
 

Demystifying the online shopper: 10 myths of multichannel retailing Demystifying the online shopper: 10 myths of multichannel retailing
While digital technology continues to reshape the way companies and consumers interact, social media is not replacing the in-store shopping experience. This report, which presents the survey findings of more than 11,000 shoppers globally, debunks the conventional wisdom about online consumer behavior and helps companies better measure their approach to multichannel retailing.
 

US Retail & Consumer M&A insights: 2012 year in review and 2013 outlook US Retail & Consumer M&A insights: 2012 year in review and 2013 outlook
Deal activity in the R&C sector has been positive compared to 2011, particularly amongst larger multi-billion dollar deals. Consumer sentiment has been improving and approached the highest levels seen since 2008, contributing to positive underlying business performance and willingness of R&C companies to invest.
 

Experience Radar 2013: Lessons from the US grocery industry Experience Radar 2013: Lessons from the US grocery industry
With today’s shopper armed with mobile apps and virtual offers, depends on just the right blend of self-service and helpful staff, and is increasingly immersed in an interactive environment, understanding grocery shopper values sets the gold standard for customer experience across all industries.
 

Retailing 2020: Winning in a polarized world Retailing 2020: Winning in a polarized world
Retailing 2020: Winning in a polarized world identifies economic drivers that will shape the future US retail landscape and success factors winning retailers and suppliers will likely need to manage to drive growth in the retail landscape of 2020.
 
Customers take control Customers take control
The conventional high street store is at risk: with over half (53%) of global internet shoppers expecting to spend more online in the future and consumers becoming increasingly sophisticated, retailers need to act now to close the gap. Our survey of over 7,000 online shoppers in seven countries, shows a remarkably consistent picture across the world, with internet shopping becoming an integral part of day-to-day behavior.
 
Understanding how US online shoppers are reshaping the retail experience
With the ability to shop anywhere at any time with any device, consumers are demanding excellence and consistency at every turn and are challenging retailers and brands to keep up with their multichannel shopping behaviors. This report analyzes US online shopping and multichannel trends and compares US shoppers to others in digital shopping preferences and habits.