Globalization, regulation, widespread uncertainty — these are just three of the forces (albeit major ones) companies must factor into their strategic planning today.
How to get past the hype of gamification and convince leadership of the benefits of implementing the methodology.
The many benefits behind incorporating gaming techniques into business processes include...
Bill Fulton of Ronin User Experience describes his empirical yet emotional approach to game design and how it relates to customer engagement.
Milt Riseman describes how business simulation at Advanta Mortgage Services was effective, even before the web.
Learn about how game developer and publisher Electronic Arts (EA) has applied what it has learned about gaming to its internal training. Its training platform, called EA University.
APEC 2013 CEO Summit: Interviews: PwC
PwC's report, building on a survey of more than 370 business leaders and interviews from across the region, confirms the necessity of regional cooperation for our companies' futures.
Pharmaceutical companies stand ready to be tested in a world where a drug’s success is more closely tied to its performance. The challenges mount with competition from generics and growing pressure to reduce costs. Now, insurers and integrated providers are driven by models that reward health outcomes and cost savings. For success, drug makers are exploring real-world evidence, new payment models, and the right partnerships.
This PwC Health Research Institute (HRI) report looks at the projected increase in the cost of medical services for 2014. Read how medical cost trends affect your business.
Medtech companies should create an innovation engine that enables service and business model innovation to find new sources of revenue and meet changing customer and consumer demands.
Consumer-packaged goods (CPG) companies, retailers, and their business partners often tout the ways they put customers at the center of their strategies. But while many companies do a good job of understanding their customers, perhaps not as many create demand by coordinating across marketing, sales, and innovation—functions and activities that now encompass the demand chain. This 10Minutes explores ways companies can capitalize on knowing their customer with demand functions pulling in the same direction.
This issue of the Technology Forecast examines the impact of Internet of Things trends on businesses and the IT organization. It analyzes how businesses now have the ability to continue the relationship with customers after the sales transaction by helping them achieve the goals for which they buy the products.
Businesses that embed capabilities to understand usage in their products in service of customers’ goals stand to reap unparalleled value.
What does a customer-centered organization look like? What investments are needed to take you there, and what might that journey look like? This 10Minutes discusses these questions and how companies who focus on creating a customer-centered organization may reap real dividends.
PwC’s 2014 year-end guide to tax and wealth management offers guidance for strategic tax planning, managing your portfolio, charitable giving, estate and gift planning, business succession planning and other topics.
Download the 2012 edition of PwC’s Cities of Opportunity. This year’s report, our fifth, analyses in depth the trajectory of 27 capitals of finance, commerce, manufacturing and/or culture across 60 variables -- and offers insight into what factors and conditions make cities function best, plus customized, interactive tools for exploring the data.
Signs point to a potential surge in domestic manufacturing, and US companies are carefully watching seven key factors that are impacting the trend. They also need to consider what a potential move or expansion of manufacturing facilities to the US could mean for all aspects of their business.
Retailing 2020: Winning in a polarized world identifies economic drivers that will shape the future US retail landscape and success factors winning retailers and suppliers will likely need to manage to drive growth in the retail landscape of 2020.
Academic medical centers (AMCs) are the nucleus of the U.S. health system, yet they face multiple challenges.
As Europe continues to grapple with sovereign debt problems, austerity measures, and recession, the Eurozone is changing and will likely emerge from the ongoing crisis looking quite different from the one we know today. Because the world is so interconnected, virtually every company will be affected and needs to figure out the impact on their companies worldwide - from strategy and operations to execution - and start preparing now.
How will the effects of the European debt crisis impact US businesses? PwC shares its views on what companies can do to manage the changes that lie ahead.
Intellectual capital abounds at mega-events; capturing that legacy allows all stakeholders to benefit from one another’s skills, knowledge, and innovation.
The best disaster survival manual may be obsolete if it doesn’t anticipate major disruptions to the supply chain or at outsourced operations. As a result, business continuity management programs are being designed to continually assess— as well as counter—risks stemming from the interdependencies integral to running a business.
For 2012, US CEOs show measured optimism as they face wide disparities in their operations around the world. Slow recovery at home and the crisis in Europe are immediate concerns. But they are taking deliberate steps to grow in priority markets.
In this issue of PwC's View, companies can learn how to keep pace with change, and design a fiercest competitor as part of the strategy. Other articles look at cyber security and doing business in emerging markets.
The latest APEC CEO survey reveals that business leaders in the Asia-Pacific region are eager to grow but must adapt their talent strategies in an increasingly competitive environment
Biggest cyberthreats and how companies can protect themselves
Bob Moritz's insights of Asian and developed word CEOs about business growth and risk.
Nuclear power may be the solution of the future for global electricity needs.
Designing a disruptive business model to keep your fiercest competitor at bay.
Emerging markets offer cost-effective investment opportunities for businesses eager to grow globally—now
PwC ranks the cities that are most business-friendly, as well as what characteristics make them ideal.
The rate of growth in emerging markets for the past decade and a half has been twice that of advanced countries, and this trend is unlikely to abate anytime soon.
The healthcare industry is innovating itself into four categories: fixers, connectors, retailers, implementers
Family-owned businesses face challenges like competition, government policies and market conditions
Imagining a scenario that would destroy your business enables a company to outlast and outsmart the competition
This edition of Technology Forecast explores the impact of the new analytics and a culture of inquiry enterprises can foster with the help of emerging data analysis tools and services.
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Natural language processing and social media intelligence
How CIOs can build the foundation for a data science culture
The third wave of customer analytics
The art and science of new analytics technology
Designing and delivering truly exceptional customer experiences has become the key to achieving sustainable, profitable organic growth. In fact, new socio-economic and demographic conditions have fused themselves with technological innovation to redefine the very nature of customer value and how businesses should go about delivering it.
The way we assess value in medical technology is changing radically. Payers are refusing to pay for incremental innovations that do not significantly improve health or reduce cost.
As Asia Pacific economies continue their rapid growth and become more deeply integrated, multinational companies are changing how they're expanding in the region for the long-haul--from setting up regional hubs and distribution networks, to developing local talent, to building brand loyalty amongst the region's rapidly growing number of middle class consumers.
For companies able to manage risks, resource scarcity will create opportunities.
The US-China relationship has been pivotal to global economic stability, providing significant benefits to both nations. Today the relationship hangs in a balance.
From the education of global talent pools, to national immigration policies, regulation and international intellectual property protections, the public policy issues on the new innovation landscape are abundant and complex.
Improving health conditions and offering greater access to care around the world will require a new set of tools, including public-private partnerships, emerging technologies and evolving regulation.
Increasing US exports may be crucial to the resolution of global economic imbalances and the ability of US firms to capitalize on the rise of emerging economies. But US firms are struggling to extend their domestic competitiveness to export markets. Executives are looking to improve education and regulation to change that dynamic.
In this short report, PwC discusses new governance regulations, new risks, and issues of executive compensation and succession planning.
Healthcare will reach nearly 20% of the US GDP by 2019 and is bursting with new products and services. It is also enticing more and more businesses to enter this marketplace. Here’s why you should take note.
Africa has some of the world’s fastest-growing economies and offers the highest risk-adjusted returns on foreign direct investment among emerging economies. To succeed, investors must look beyond dazzling returns and one-off projects, and sign on as participating partners in Africa's long-term growth and development.
Social technology offers considerable promise, but CIOs and business units are struggling to figure out how to use it effectively. A key reason is that most social media outside the enterprise is just pure communication. Making the same use of these tools inside the enterprise only imposes more channels on already overwhelmed staff. What alternatives exist to help alleviate communications overload?
Revenue, or the “top line,” is a closely monitored measure of an entity's growth and market share. The FASB and IASB are currently in the process of replacing existing revenue guidance with a new global accounting standard for all revenue transactions. How will this change affect your business?
No longer viewed as a strictly consumer phenomenon, smart devices enabled by wireless data networks are getting down to business. Companies operating within all kinds of value chains are embracing them to improve processes, enhance collaboration, and reduce costs. But those benefits are only the beginning. Where do the real payoffs come from for companies using them?
While there’s still a great deal of uncertainty around the specifics of healthcare reform, one thing’s clear: The healthcare industry in the US will never be the same. And 2011 is shaping up to be a makeover year for healthcare providers, health insurers, pharmaceutical and life sciences companies, and employers. But what are the most significant issues in play? A recent report identifies six.
By helping create jobs in the private sector and by investing in infrastructure, governments can help create an environment conducive for growth. In fact, almost half of CEOs surveyed say that improving the country’s infrastructure and fostering a skilled workforce should be government’s top priorities. But how can CEOs enter strategic and collaborative relationships with governments to pursue their own growth agendas?
Operating systems, devices, wireless networks, and other IT components all comprise business mobility. But the real power lies in the convergence of the technologies and in how each organization applies them to redefine the way it works. While the chief information officer will lead the charge here, it's important that the rest of the leadership team understand the choices and issues that pertain to the following technology building blocks.
History is littered with companies that have failed to innovate, but innovation is now climbing to the top of the CEO agenda as a primary strategy for achieving profitable growth in a post-crisis economy. Is your company innovating to its full potential -- and what are the tensions that most affect a company’s ability to innovate successfully?
What is innovation? And how do you measure and benchmark it in your organization, be it private, public or academic?
As shown by the results of our 14th Annual Global CEO Survey,¹ about half of all CEOs are confident about revenue growth going forward. But how will they achieve it? Here PwC's Tom Craren outlines eight key strategies for seizing the opportunities at hand.
Companies seeking growth in China are exploring alternatives to outright M&A strategies, acquisitions, traditional joint ventures, wholly foreign owned entities (WFOEs), and dollar-denominated private equity funds to succeed. Here we discuss their approach.
Is radical innovation conceived in a single, stunning act of invention and delivered as an entirely new offering? No. Innovation is a process that taps into genius, but it need not be the accidental province of the madly brilliant. Here we look at how organizations can develop, manage, and continually improve an end-to-end process, supported by technology, in which innovations are more likely to be discovered, better assessed, and better converted into profits—what PwC calls the idea-to-cash process.
Innovation is the next frontier for all CIOs, and now is the time for the CIO to prepare and take action. What is your CIO doing to get in the game?
The changing global economy, emerging markets and a renewed focus on growth — how are companies capitalising on opportunities to increase revenue, create innovative products and services, and fill skills gaps in unfamiliar parts of the world?
Once viewed as an oddity to be kept at arm’s length, mobile devices are now seen as a potentially powerful platform for enterprise value. PwC sorts out the drivers, and the ramifications, of this sea change.