Interviews
Enabling the end-to-end retail experience
Dominic Morea of First Data shares how the future of the retail industry is going beyond the transaction.
Digitizing product use
Jim Ingrassia of Konica-Minolta shares how digitizing the use of its products was a source of competitive advantage.
Creating the health feed
Walter De Brouwer of Scanadu forecasts how advances in sensing will give access to our personal health feed and transform healthcare.
Becoming a service company
Macario Namie of Jasper Wireless explains how to capitalize on the Internet of Things (IoT) opportunities.
Aligning customer and enterprise goals
Fred Cripe shares how Internet of things will shift the insurance business from loss compensation to loss control by helping customers achieve their goals.
Augmenting reality
Daan Roosegaarde, an artist and an innovator, shares the importance of merging physical and digital realities into seamless, intuitive experiences.
Creating a platform
Laura Merling and John Musser of Alcatel-Lucent share how enterprises can use APIs to create platforms from existing assets to unlock new value.
APIs: An architecture for speed at AT&T
John Donovan, Sanjay Macwan and Jacob Feinstein of AT&T detail how the API program is a driver of speed in their innovation efforts.
Users as partners
Brian Katz of Sanofi discusses how consumerization of IT means enterprise IT should treat users as partners.
The rising value of linked information
Mark Noworolski and Peter Leiser of Streetline detail how they are transforming the parking ecosystem with cloud, mobility, and analytics technologies using RESTful APIs.
The digital indirect channel
Why APIs are of strategic importance to all businesses: Technology forecast: PwC
Tapping value in information
David Zanca and Thomas Wicinski of FedEx Services describe how FedEx is a connected enterprise and provides digital access to its services on the customer’s terms.
Getting into the customer’s context
Devon Biondi of Mashery details how APIs allow businesses to engage with customers in their context.
Discovering new questions to ask
In an interview Arvind Parthasarathi of YarcData describes the emerging field of relationship analytics.
Interview with P&G's Asia Group President Deb Henretta
Interview with Deb Henretta, P&G's Asia Group President, who provides unique perspectives on the region—its culture, diversity, and potential
The payoff from interactive visualization
Jock Mackinlay of Tableau Software discusses how more of the workforce has begun to use analytics tools.
Online advertising analytics in the cloud
In this interview Jon Slade of the Financial Times describes the 123-year-old business publication’s advanced approach to its online ad sales.
How mobile technology and visualization together improve patient care
In this interview Ashwin Rangan details what's different about hemodynamic monitoring methods these days.
Embedding sustainability into everyday actions
In this interview, Intel IT director Chris Peters discusses how Intel is greening its data center and focusing on transitioning sustainability from a program to a mind-set.
Managing energy for sustainability
In this fascinating interview, Amit Chatterjee and Michael Gelobter of Hama Software demonstrate how optimizing energy expense can be a transformational force that can shape your business toward sustainability.
Systematizing sustainability
In this interview, David Kepler, who leads both Dow Chemical’s IT and sustainability functions, discusses how Dow synthesizes the metrics that integrate environmental and social concerns with economic value and strategy.
Tapping information to drive sustainability
In this interview, Peter Graf, SAP’s chief sustainability officer, explains how sustainability is about long-term business models, and details what CIOs can do to give their organizations an edge.
The nature of cloud-based data science
Mike Driscoll of Metamarkets talks about the analytics challenges and opportunities that businesses moving to the cloud face.
Raising awareness with energy management
SunGard sustainability director Ryan Whisnant details his company’s deep and longstanding commitment to sustainability, and its many benefits—from improving competitiveness and reducing risk to being a good corporate citizen.
Transforming energy value chains for sustainability
Pat House, SVP for strategy at C3, discusses how volatile energy costs and stakeholder pressures are creating a new mandate to make energy and emissions optimization a top management priority.
Harnessing the power of the graph
Keith Griffin is lead architect for Cisco Systems' enterprise collaboration platform business unit. In this interview he talks about how emerging social and graph data technology can remove barriers to more effective collaboration.
Why collaboration hasn’t changed much—yet
What are the essentials that still need to emerge to create real improvements in enterprise collaboration? Recently retired PwC chief innovation officer Sheldon Laube focuses on the challenges of collaboration — especially as teams get larger and more distributed — and offers some ideas for solution.
Building a new learning environment around social tools
Tony O’Driscoll is executive director, Center for Technology, Entertainment and Media, Fuqua School of Business at Duke University. His business background includes previous leadership positions in the strategy and change consulting practice at IBM Global Services and at Nortel Networks. His most recent book, Learning in 3D: Adding a New Dimension to Enterprise Learning and Collaboration, which he co-authored with Karl M. Kapp, was published in 2010. Here he aligns social technology’s strengths with the way people learn today.
Adding social networking to business workflow
In this interview, Tim Young of Socialcast considers how blending activity streams with existing applications can open the door to behavioral change inside enterprises.
Enterprise success with emerging social technology
Sameer Patel of Sovos Group places social technology in the context of software that enterprises already use. In this interview, he outlines some of the more recent challenges companies have been facing on the collaboration front. "The true value of enterprise social computing will come from bringing data, content, and people together in the context of business activities," he says.
Interview with Niall Ferguson
In this interview, author and commentator Niall Ferguson brings this unique perspective to the major issues of the day—financial, economic, and political. As a student of empire, he also offers his views on why civilizations rise, fall, and, possibly, rise again.
Seeding innovation at Chubb
In this interview, Jon Bidwell and Patrick Sullivan of Chubb detail how transparency of ideas and creating new capability by combining existing modular and discrete functionality is allowing IT to drive innovation at Chubb.
Systematic problem solving
James Todhunter of Invention Machine shares how systematic methods for problem solving and knowledge management can help enterprises sustain innovation. He details how the Invention Machine Goldfire software blends innovation methods and semantic knowledge capabilities to provide problem-solving support during the innovation process.
Managing innovation from concept to cash
How do openness and social software features create opportunities for IT to innovate? In this interview, Matthew Greeley of Brightidea discusses how CIOs can enable innovation by focusing on the end-to-end process from concept to cash and opening up data and other IT capabilities.
Building an IT innovation platform
In this interview, Paul McCusker of AES describes how digitizing the safety near-miss reporting process using emerging technologies is allowing IT at AES to drive innovation globally. What can your company learn from his example?
Systematizing innovation
In this interview, Bill Hessler of Equipois shares his experience of using a structured innovation method supported by semantic knowledge search capabilities to solve problems in innovation processes.
Getting to your best mobile strategy
Tom Conophy of InterContinental Hotels Group describes the importance of a sound cultural and management foundation for mobile innovation.Here he debunks the notion that too many CIOs have their hands tied when it comes to innovation, and he uses the example of the mobile applications evolution to make his point.
Blending work and life on smartphones
Todd Schofield of Standard Chartered makes enterprise application platforms from consumer smartphones. In this interview, he outlines the bank’s innovative approach to standardizing on an application-centric smartphone platform, and he describes how smart handhelds have opened new vistas for enterprise applications.
Anticipating the next phase of enterprise mobility
How are handhelds influencing enterprise computing overall? In this interview, Srini Koushik of Nationwide ponders the state of mobile security, sheds light on Nationwide’s broad mobile constituency, and considers where new interface modes may open new application opportunities.
The new power of the cybernetic employee
The enterprise workforce is really a cybernetic system, with workers becoming inseparable from the devices and the personalized information clouds they bring with them. How should enterprises adapt to accommodate these cybernauts? Mark Pesce of FutureSt Consulting offers his take on how work gets done differently in the new mobile enterprise.
Interview: Capitalism reset
While some views hold that capitalism is on its way out, reality tells a different story.Through crisis after crisis, through boom cycles and busts, capitalism manages to reinvent itself and prevail. In this interview, economist and journalist Anatole Kaletsky shares his unique perspective on the resilience of capitalism and on the current state of our economy and its prospects for the future.
Cloud opportunity and risks
Gary Hagmueller is the CFO of Zuora, the first subscription billing and payment management system for the cloud and software-as-a-service [SaaS] entities. Here, he talks about the opportunities Zoura is pursuing by moving the billing process to the cloud, and what benefits and risks this presents for the company's customers.
Ecosystem integration: A cloud challenge and opportunity
In this interview, Mike Capone and Jan Siegmund of ADP discuss the importance of integration among ecosystem partners and how cloud computing contributes to it and the ability to create differentiated customer value.
Using cloud computing to build an enterprise asset
The impact of cloud computing is changing the role of the IT function to one that supports business development, innovation, and provisioning the user experience. Here, Sanjay Mirchandani of EMC Corporation shares how cloud computing is changing the conversation with the business and its effect on long-term strategy.
Virtualizing security
How can virtualization of security lead to on-demand provisioning of deep integration among ecosystem participants? Here Jaushin Lee and Andrew Wahl of Imera Systems share their experience how cloud computing challenges traditional approaches to security, and they discuss how security—like servers or storage—can also be virtualized to support cloud-based business models.
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