Building a viable, sustainable workforce at US Customs and Border Protection (CBP)

Download Building a viable, sustainable workforce at US Customs.

Hiring and developing the right people with appropriate expertise is critical to maintaining an effective and sustainable workforce at Customs Border & Protection.

This paper addresses PricewaterhouseCoopers' strategy toward workforce planning, presenting a holistic approach that provides a framework for staffing decisions and resource allocations based on an organization's mission, strategic plan, resources and the workforce objectives.