Publications

Real property solutions for Federal agencies
Operating in a secure, efficient physical environment is essential to completing agency missions, housing a motivated workforce, and managing changing priorities. This paper explores how we help Federal agencies to identify and overcome key challenges to efficient and economical management of their real property asset portfolios and to comply with Federal real property guidelines.

NATO C-17 strategic airlift capability financial management: A method of multinational funds management and payment allocation
The NATO C-17 Strategic Airlift Capability (SAC) Consortium faces unique complexities associated with the joint procurement in a multinational environment. We provide an example of how the PwC PMO Framework may be used to develop the processes and procedures necessary to effectively start and operate a PMO.

No surprises. Turning Federal agency risks into opportunities: An enterprise risk management approach
This paper discusses the current risk environment with Federal agencies, PricewaterhouseCoopers' enterprise risk management methodology, and the benefits an agency can realize by implementing an enterprise risk management program.

Guarding privacy in the Federal Government: A holistic approach
Senior executives at federal agencies are now wrestling with how to design and effectively implement comprehensive, strategic privacy programs. PwC, along with the Economist Intelligence Unit (EIU), recently examined the Federal Government’s progress in implementing privacy programs.

Integrated governance, risk and compliance (iGRC) approach
The wide array of complex and overlapping Federal laws and regulations related to the protection of financial information and systems poses a number of challenges to the USSS and EFS Branches. A number of laws have been implemented to protect the confidentiality, integrity, and availability of the sensitive information resources that support Federal operations and assets, including financial systems and data. The purpose of this PwC paper is to present an approach for assisting with the automation of internal management controls over business processes, application security, and technical infrastructure security.

Integrated governance risk and compliance: How the right approach can improve performance and enhance productivity for Federal agencies
In recent years, high profile accounting and management scandals in the commercial sector have given rise to legislative action to improve internal controls over financial reporting. PricewaterhouseCoopers’ approach goes beyond the compliance exercise to provide a comprehensive approach for business process improvement (BPI) for Federal agencies.

Building a viable, sustainable workforce at US Customs and Border Protection (CBP)
Hiring and developing the right people with appropriate expertise is critical to maintaining an effective and sustainable workforce. Our strategy toward workforce planning represents a holistic approach that provides a framework for staffing decisions and resource allocations based on an organization's mission, strategic plan, resources and the workforce objectives.

Identifying process related recruiting and retention challenges at US Customs and Border Protection (CBP)
The effort to protect our borders remains ongoing and as more challenges are presented, the requirement to aggressively recruit, train, and retain more Border Patrol Agents remains a top priority. This paper offers an approach to documenting current recruiting and retention processes, analyzing associated data to identify trends that may contribute to these challenges, and developing recommendations to address these trends.

The crisis in Federal Government succession planning
Never in recent history has the need for outstanding government leaders been more acute than it is today. This paper assesses the state of succession planning within the Federal Government, survey best practices and indentifies areas for improvement.

Independent verification of C-TPAT cargo security controls
A private sector, third party verification process has been successful in several government policy initiatives. This paper proposes a similar solution to reduce the risk that terrorists will exploit legitimate trade and the intermodal container to attack the United States using a weapon of mass destruction.

Safeguarding personally identifiable information in the Federal Government
Recent well publicized actual and potential disclosures of US citizens’ personally identifiable information by the Federal Government and its employees have resulted in heightened scrutiny of agency information security and privacy programs. This paper explores safeguarding protection, and how government agencies can extend their privacy efforts to promote collaboration and awareness.