PwC Named a Leader in IDC MarketScape: Worldwide Business Consulting Services in the Retail Industry

PwC recognized for expertise in improving operational efficiency, challenging corporate culture and helping clients reduce costs and maximize project value


NEW YORK, NY, October 8, 2013 – PwC US today announced the firm has been named a leader in worldwide business consulting services for the retail industry according to the analyst firm’s recently published report, “IDC MarketScape: Worldwide Business Consulting Services for the Retail Industry 2013 Vendor Analysis.”

“The rules of consumer engagement are constantly changing, and as a result, there is growing pressure on retailers to adapt their channels of communication to meet evolving consumer demands,” said Steve Barr, PwC US retail and consumer practice leader. “As a firm, we have refined our lines of service to better meet these customer expectations, furthering our ability to provide valuable knowledge of the new omnichannel retail space for our clients. This recognition as a leader in IDC’s first ever analysis of the retail industry is a direct reflection of our commitment to helping our clients bridge the digital revolution that has taken place in the industry.”

The IDC MarketScape represents a quantitative and qualitative vendor assessment model of the characteristics that explain a vendor's success in the marketplace. This is the first IDC study on the global retail industry, marking a significant stride in the ascendency of the retail landscape..

Named a leader in worldwide business consulting services in the retail industry, the report also notes the following reasons for PwC’s recognition:

  • “PwC has led the rapidly expanding area of omnichannel expansion in the digital landscape.”
  • “PwC is among the most capable of all firms at helping organizations improve operational efficiency, leveraging local and global staff appropriately, and delivering the necessary spectrum of business consulting services.”
  • “The firm is considered to be among the most capable at challenging corporate culture, helping clients reduce costs, and maximizing the value of a project.”

IDC’s evaluation is based on a comprehensive framework and set of parameters expected to be conducive to success in providing business consulting services during both the short and long term. A significant and unique component of this evaluation is the inclusion of the perception of business consulting buyers of both the key characteristic and the capabilities of the consulting providers.

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.


IDC MarketScape: Worldwide Business Consulting Services for the Retail Industry 2013 Vendor Analysis-August 2013 (IDC #242424)

About PwC US

PwC US helps organizations and individuals create the value they're looking for.  We're a member of the PwC network of firms in 158 countries with more than 180,000 people.  We're committed to delivering quality in assurance, tax and advisory services.  Tell us what matters to you and find out more by visiting us at

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© 2013 PricewaterhouseCoopers LLP, a Delaware limited liability partnership. All rights reserved. PwC refers to the US member firm, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see for further details.


Scott Cianciulli / Clara Pyo
Brainerd Communicators, Inc.
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