Business continuity and disaster recovery: Enhancing enterprise resiliency for the power and utilities industry

August 2012
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Business continuity and disaster recovery: Enhancing enterprise resiliency for the power and utilities industry

At a glance

Business continuity is becoming part of government-based preparedness initiatives. While utilities are experienced with delivering reliability during a crisis, business continuity is an issue.

Utilities traditionally have responded well to localized emergencies, such as power outages caused by storms. However, there is always the threat of a natural disaster, as demonstrated by the 2011 earthquake and tsunami in Japan, and the multi-region US 2011 summer storms. In addition, there’s also the possibility of physical or cyber security attacks.

In this environment, business continuity is becoming a growing part of government based preparedness initiatives. Effective business continuity and disaster recovery plans should address:

  • Managing the crisis response efficiently
  • Protecting employees and company assets
  • Keeping the business running
  • Keeping technology operational
  • Validating business continuity program effectiveness

By taking a broad, strategic view of business continuity and disaster recovery planning, utility companies address multiple business and technical challenges to meet their strategic objectives:

  • Reduction of the impact of business interruptions through the identification of “mission critical” business processes.
  • Rapid availability of management decision-making capabilities and communication.
  • Balanced recovery strategy options, with a cost-benefit analysis.
  • Reduced risk of potential loss of revenue and assets.
  • Improved alignment of application system and technology service resiliency and recovery capabilities with organization's requirements.
  • Mitigated risk and improvement of recovery times.