Disruptive technology has altered how work gets done, how workers engage with one another, and how the organization deals with its customers and suppliers. The digitization of the workplace has impacted every aspect of the talent lifecycle. Millenials say they prefer to communicate electronically at work, and 78% say that technology makes them more effective. Leading companies recognize the significance of this: 86% of US CEOs believe technology advances will transform their businesses the most over the next five years.
Technology can attract new talent, boost productivity, track employee satisfaction and analyze exit surveys. Companies can exploit its transformational power through different HR delivery models, global mobility programs, online training, video networking and collaborative cloud applications. Businesses must always remain focused on how the changes affect their people. Executives should assess how new technology alters business processes, where new skills are required, and how to effectively communicate and manage change. HR can lead workplace change by building awareness of this shift and developing a strategy that leverages new technologies in ways that attract and engage talent and drive performance.
"PwC achieved Vanguard status in the Kennedy Research Vanguard of HR Transformation Consulting, Human Capital Strategy Consulting and Change Management Consulting Markets"
Source: Kennedy Research, "HR Transformation Consulting Market 2013"; "Human Capital Strategy Consulting Market 2013" and "Change Management Consulting Market 2013" © Kennedy Consulting Research & Advisory. Reproduced under license.