Communicating change for M&A integration success

April 2012
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Communicating change for M&A integration success

At a glance

Cultural integration and communication issues are top factors that challenge M&A success. Successful organizations see the strategic value in communicating with employees before, during and after and organizational transition.

Decisions that are made throughout the M&A deal cycle and integration process impact an organization’s ability to realize financial synergies, operational efficiencies and system effectiveness. Equally important is how these decisions impact people. Cultural integration and communication issues are top factors that challenge M&A success .The challenge is to know what to communicate, when to communicate, and how to communicate during a time of great uncertainty.