From brain drain to brain trust - Retaining the knowledge critical to building a sustainable enterprise

December 2010
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From brain drain to brain trust - Retaining the knowledge critical to building a sustainable enterprise

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From brain drain to brain trust - Retaining the knowledge critical to building a sustainable enterprise

When an employee leaves a position for a new company or retirement, an organization can lose up to 80% of that individual's professional knowledge. This paper discusses how effective knowledge retention programs can head off destructive knowledge gaps by working to preserve knowledge and know-how before it walks out the door with the departing employee.