Establishing the feasibility of the options early in the process and defining the longer term benefits to be achieved are critical to the success of any sourcing program.
Getting it right entails:
Establishing the feasibility is all about evaluating the options against the business case.
- Building a business model and case that are clearly linked to the business strategy and setting clear and achievable objectives
- Creating a baseline of current assets, intellectual property, and staff, as well as processes and current service levels
- Gaining an understanding of the outsourcing market, the service providers, and the commercial models that drive the relationships
- Assessing and benchmarking the options by using the baseline to appraise potential service providers and relationships