Oracle Case Studies: Inspiration for what is possible – the people, inspiration & technology behind the ‘new possible’

Security

A large aerospace and defense corporation was spending too much time and money on provisioning and user-account accreditation. The global company’s ecosystem comprised a complex tangle of 1.7 million user accounts across more than 1,500 target systems. Under existing procedures, account management, certification, and provisioning were performed manually – a resource-intensive process. A challenging business environment also demanded that the company trim costs by reducing its provisioning systems by more than 50%. The company identified Oracle Identity Manager (OIM) as the best solution to automate these tasks and to fully leverage resources.

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A large US pharmacy chain was hit with regulatory charges that it did not adequately protect personally identifiable information (PII) of customers and employees. To resolve this, the company needed a comprehensive enterprise-wide information security program to protect the security, confidentiality, and integrity of information across its enterprise, which included more than 5,000 retail locations. The company also needed to meet Federal Trade Commission (FTC) compliance requirements. The design and implementation of an enterprise security program, as well as remediation of information security practices as prescribed by the FTC, were too time consuming and laborious for the company to address on its own.

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Utilities

A US electric company decided to update its technology to accommodate evolving customer and market conditions and to meet long-term business goals. The first step was to update its financial systems, which had not been upgraded in 30 years and were driven by manual processes. The company’s goals included efficiency, effectiveness, and transparency through adopting technology that would enable integrated, simple, and standard core business processes across functional areas. To improve financial operations, the company wanted to adopt these Oracle applications:

PeopleSoft Financials 9.1 - G/L, A/R, A/P, epro, SCM, OBIEE. They included integration with two other main platforms - PowerPlant and Maximo.

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A US utility company’s 35-year-old customer information system (CIS) made it nearly impossible for the organization to meet current and evolving customer and regulatory needs. Additionally, maintenance costs for the system were rising due to diminishing resources. Although the company realized it was time for a drastic change, it was wary of implementing new technologies because of failed experiences in the past. The company wanted to adopt a modern CIS and billing technology system. The company chose PwC because of our business-oriented approach and our change management and business process transformation experience.

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