Nearly every aspect of an organization can impact revenue growth. We focus on five areas and provide a framework and supporting skill sets to assist our clients with the challenges they face.
Product and market development
: Helping you integrate growth strategies through entry into new markets and enhancing your product lifecycle development process along with associated pricing models
Sales and channels effectiveness
: Growing your revenue by delivering a consistent and value-focused experience across direct and indirect sales channels
Marketing effectiveness: Focusing on your largest expense items
: how to do more with fewer investment dollars in direct spend on marketing, sales and advertising
Customer service optimization
: Helping you deliver to your customers to exceed their expectations
Customer insight and intelligence
: Utilizing a consumer-driven, "outside in" approach to understand your customers' preferences, behavior and value to your company
||How consumer conversation will transform business
This whitepaper discusses how technologies and methodologies are harnessing a new source of consumer data – The customer's thoughts, intentions and innovative ideas gleaned from conversations found in today's interactive media such as blogs, message boards and phone calls. PwC commissioned original research.