Application managed services
The IT future holds exciting promise, but many businesses and customers are concerned with their ability to keep pace with change. A new wave of innovation in business process applications, as well as Web 2.0, is resulting in a tighter market for the best IT workers. In order for your IT systems to support business performance and innovation, you need IT skills and experience that you can rely on to deliver excellence.
We complement our experienced on-site and lower-cost off-shore/on shore development and integration solutions with post-implementation support and maintenance of enterprise and business process applications. Our flexible Applications Management Solution can encompass Level 1 Help Desk support services, including on-going application patching, testing, break-fix, and end-user issue resolution. We can help you resolve issues with core ERP applications such as SAP and Oracle, and support of third party bolt-on applications, interfaces and enhancements.
Our solution can help you manage large, complex, highly integrated applications. We can assist your organization:
- Reduce IT total cost of ownership — We can help you run your IT systems more cost effectively to respond flexibly to the evolving needs of your organization.
- Lower risk — Our industry-leading application management methodology and access to experienced industry consultants can help you establish fixed, predictable IT costs over time.
- Improve performance — We work with you to build productivity and encourage efficiency with transparent and tailored reporting and metrics.