Claims transformation services

The PricewaterhouseCoopers - Guidewire Alliance
PwC provides insurance companies with a customized approach to core insurance systems transformation. We have an alliance with Guidewire, and have worked on over 25 Guidewire systems transformation projects, including BillingCenter, ClaimCenter and PolicyCenter. We understand Guidewire's flexibility and strength, and are experienced in performing Guidewire software configuration and implementations at small, mid-sized and large insurers. We specialize in the following key areas:

• Transformation strategy and roadmap: Many carriers implement Guidewire's product suite on major business transformation programs. PwC helps P&C carriers develop transformation strategies and roadmaps across billing, claims, policy administration and underwriting. We work with clients to develop roadmaps and business cases based on leading practices to meet specific business and technical requirements.
  
  
• Business and technology implementation: PwC helps clients implement Guidewire by leveraging our accelerators and knowledge base from over 25 projects, including:
  • Process narratives, flows and architectural designs, including specific and detailed business processes and rules
  • Pre-built integration adapters, and
  • Data conversion mapping for common internal and external systems and partners
  • Leveraging offshore resources for cost-effective implementation
• Organizational readiness: Preparing an organization to effectively and successfully use Guidewire requires changing fundamental behaviours via user training, deployment planning, communications, organization and process change. PwC helps clients assess the requirements for and impact of these activities so they can make the most effective use of Guidewire's software.
  
  
• Hosting and application management - Including infrastructure hosting (as needed), ongoing management and maintenance of Guidewire apps, Guidewire enhancements and upgrades, and leveraging offshore resources for cost-effective implementation.
  
  
• Delivering an end-to-end solution
  In transformation projects, it is normal for software vendors to focus on the business application and system implementation. However, this typically only covers a quarter of what companies need to address in the overall project lifecycle. We work with insurers from project beginning to end to effect an outcome that addresses all of the many transformation considerations. This results in an end-to-end solution or augmentation of the client's team based on its unique needs and circumstances.