Salesforce Case Studies: How companies are transforming the customer experience with Salesforce

Financial Services

A multibillion-dollar global financial services institution needed to establish a single customer relations management (CRM) program across three of its business units to rationalize its processes and platforms and implement a more unified view of its clients.

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Construction

A large building materials manufacturer was missing out on sales because of its aging sales force automation system. They looked to a new strategy to accelerate lead generation and increase market share.

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Hospitality & Leisure

A multibillion dollar food service company had ambitious growth goals that could only be met by a complete transformation of its global CRM systems.

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Technology

A global technology and services company reinvented its sales platform to achieve efficiencies across its international sales organization.

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