Pursuing process maturity through business process management

June 2010
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Pursuing process maturity through business process management

At a glance

Energy costs, labor shortages, and global competition are just some of the challenges facing companies today. But whether a company fails or flourishes depends in its ability to adapt to market demands – an ability that requires ongoing evolution to business process management. Here we outline the case for pursuing these key BPM initiatives.

Today, companies must confront a number of challenging economic issues (energy costs, labor shortages, global competition) to sustain business with their customers and partners. Quick response to market demands requires ongoing evolution to business processes; which are often hindered by the time it takes to adapt and deploy changes to IT systems that support parts of these business processes.

In the modern economy, service offerings evolve from specialized to commodity-type services faster than ever. The ability for companies to flourish or fail is based on their ability to adapt to these market-driven demands.