When enterprises migrate to the cloud, business and IT leaders must work together to create and manage an effective and efficient retained IT organization, including the restructuring of contracts.
Today’s IT customers are increasingly leveraging the cloud to transform their capabilities, and they are planning to move more than half of their workload to the cloud by 2014. As a result, we expect significant growth in IT contract restructuring efforts, as well as increased activity in deal renewals over the next 24 months. Having a well thought out strategy for contract restructuring and a clear plan for retained IT is essential for companies wishing to avoid the typical failure patterns that accompany a lack of strategic alignment, inadequate governance, and myopic IT service provider management.
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