C-suite executives are looking to transform existing processes and information system investments to create advantages like greater agility and cost containment. Successful companies streamline processes, integrate the latest Omni-Channel solutions including mobile devices, and enable real-time visibility into performance and critical decision metrics.
Seamless application integration with technologies such as Service Oriented Architecture (SOA) and Business Process Management (BPM) can reap considerable benefits. Simultaneously, quality management rigor and enterprise-wide compliance practices should to be integrated within the development lifecycle to achieve continuous improvement.
Companies with holistic application strategies and a seamless integration approach can enhance competitive advantage—as well as reduce implementation cycles and costs and improve quality. PwC helps you leverage existing investments and integrate current applications with new technologies. Our thorough offerings span strategy through execution to provide a robust end-to-end applications framework.
The Application Architecture should align with business and operational requirements through the careful design of information systems. Important aspects include application optimization, strategic integration of both custom and/or packaged solutions like ERP and CRM, roadmap development and Architecture Centers of Excellences.
End-to-end Application Development & Integration should consider user experience, mobility and Internet technology integrations, and SOA, BPM/BAM integrations. Deployment and readiness planning, development management, and reducing cost through a global delivery model are important. Real-time integration to external information sources can enhance enterprise information and provide a robust digital experience for customers.
Enterprise wide quality management and testing of IT solutions, from strategy through implementation, can improve quality, reduce compliance challenges, and lower delivery risk. Quality Management & Testing should encompass defining test management, defining test strategy, test development, test execution and analysis. A Center of Excellence with a metrics-based approach can help assess and enhance enterprise testing maturity of people, processes, technology, and governance.
Five best practices to get real value from digital technology
PwC's 6th Annual Digital IQ Survey