The Application Architecture should align with business and operational requirements through the careful design of information systems. Important aspects include application optimization, strategic integration of both custom and/or packaged solutions like ERP and CRM, roadmap development and Architecture Centers of Excellences.
Application Development & Integration
End-to-end Application Development & Integration should consider user experience, mobility and Internet technology integrations, and SOA, BPM/BAM integrations. Deployment and readiness planning, development management, and reducing cost through a global delivery model are important. Real-time integration to external information sources can enhance enterprise information and provide a robust digital experience for customers.
Quality Management & Testing
Enterprise wide quality management and testing of IT solutions, from strategy through implementation, can improve quality, reduce compliance challenges, and lower delivery risk. Quality Management & Testing should encompass defining test management, defining test strategy, test development, test execution and analysis. A Center of Excellence with a metrics-based approach can help assess and enhance enterprise testing maturity of people, processes, technology, and governance.