Touchpoints

Touchpoints

With patients as the center of care, new touchpoints will transform the ways in which patients manage their health and access information.

 

Learn more about each of these new patient touchpoints:

Coordinated care teams

Consumers want better coordination of care, and payment methodologies are being altered to enable packages of care that better serve the needs and preferences of individuals.

Fluent navigators

Fluent navigators fill service gaps and help patients access the right resources, specialists and information.

Patient experience benchmarks

Online databases and patient communities are creating new benchmarks tailored for patients

Medical proving grounds

Through collaboration and investment, some regions are making themselves medical proving grounds for a new generation of medicine that customizes care to the individual.

Care anywhere networks

Access to healthcare is being redefined by the ubiquity of wireless mobile devices