Social media is changing the nature and speed of health care interaction between consumers and health organizations. This in-depth HRI report dives into what some of the largest health care companies are doing in and with social media. The report's findings are based on a survey of more than 1,000 consumers and 124 health care executives. Click below to see a snapshot of social media activity on community sites and health company sites.Snapshot of a week in social health
Scroll down to explore an interactive graphic on how different consumers use social media for health-related issues.
Click below to see consumer attitudes and behaviors about social media in healthcare.
Source: PwC HRI Social Media Consumer Survey, 2012
* HRI surveyed 1060 consumers; selected demographics may result in smaller sample sizes