Strategic growth: Merger integration

The challenge

Growing by means of mergers and acquisitions can create tremendous value for payers. But value can be greatly diluted if post-merger integration progresses too slowly. Integration of processes, technology, facilities and even disparate corporate cultures can be problematic. Poor or slow integration can lose momentum for necessary changes. Employee morale worsens. Customer relationships suffer. Shareholder value declines. Studies show that protracted integrations can diminish the efficiencies and economies of scale that payers undertake mergers to achieve.

Successful integration requires:

• Clear vision
• Strong leadership
• Detailed planning
• Value focus
• Disciplined program management
• Attention to stakeholders

As payers merge and consolidate into regional or national systems, they must look beyond closing the deal and plan for an organized and rapid transition into a merged entity.

How we can help you

You need to plan for orderly and rapid post-merger integration of processes, technologies and facilities. We have the talents, tools and methodologies to help you develop and execute detailed plans to integrate your business functions and supporting processes. We can help your merger or acquisition quickly begin returning value.

Common services include:

• Developing a clear vision and detailed plan for merger integration
• Designing and managing integration initiatives
• IT process and systems integration
• Change management