Every company’s business model defines how it makes money, but behind that is an operating model that marshals assets, partners, technologies, processes, and systems to actually get results. Leading companies look for opportunities for innovation, efficiency, and competitive advantage in their operating models — better serving customers by providing more options at a lower cost.
In today’s volatile business environment, companies are faced with increased competition and significant risks, leading executives to consider new approaches to the way they do business. Operations can and should be a strategic source of competitive advantage, not just a cost-effective enabler of a business strategy. In fact, the relationship between business strategy and operational strategy should go both ways. Just as a good business strategy can drive operational health, a well-conceived operations strategy can help shape an effective overall business strategy.
Donald Snell, Executive Vice President and Chief Operating Officer for Lahey Clinic Foundation talks about new approaches to managing healthcare costs.
The virtual testing center allows clients to scale their health IT resources in a more cost effective manner.