Three surprising digital bets for 2015
Look beyond the obvious investments and raise your company's Digital IQ with enterprise wearables, NoSQL databases, and business sensors.
Create great customer experiences
How do you stay competitive? Are you managing costs but losing healthcare market share?
Delivering the right care and experience to become a health management destination requires context for WHAT the right care and experiences are, and HOW people, process, and technology converge to create them.
PwC provides added insight into creating a competitive advantage through connected experiences. We put people first—understanding what matters most—to better build and manage their relationships with organizations. We’ve done it for hospitals, health plans, members and employees.
From Advisory services to our Experience Center, PwC’s expertise helps you create exceptional customer experiences.
How PwC can help
PwC offers advisory services across the consumer and patient experience. From making billing and paying easier to simplifying the contact process, PwC can help you transform how your organization interacts with its customers.
First, our user experience experts consider your health care strategy and experience strategy. Next, they factor in the technology and integration to complete your user journey. The result? You’ll map the ideal customer experience, and your business transformation will be seamlessly connected to real human interactions.
- Strategic transformation
- Revenue cycle management
- Experience Center
- Consumer experience journey mapping and experience design
- Digital
- Healthcare technology
- Call/contact center development
Insights
Vital signs: What to consider before launching a provider-sponsored health plan
Half of US health systems are contemplating owning a health plan. What should they consider before launching a provider-sponsored health plan in the New Health Economy?
Go big or go home: Accelerating the rollout of bundled healthcare
Bundled healthcare holds the promise to transform the healthcare system, improving patient outcomes and reducing costs.
