PwC's Financial Services Webcast: How Financial Services companies can execute the right people strategy

Brooks Colburn

Director, National Thought Leadership

Brooks joined PwC in 2006 as senior manager of national thought leadership, focusing primarily on senior partner communications. Prior to that he spent 17 years at IBM where he was director of executive and employee communications for IBM's Personal Computer Company, and speech writer for Sam Palmisano.

After five years as a professor of philosophy, he began his corporate career at General Electric headquarters where was speech writer for Jack Welch and other senior executives.

He has taught business ethics and management communication in the MBA programs of the University of Connecticut and Pace University, as well as Fordham's University's Gabelli School of Business.

He was educated at Stanford University, Stanford Law School, and earned a Ph.D. in philosophy from the University of California, Los Angeles.

Bhushan Sethi

Financial Services People & Change Practice Leader

Bhushan currently leads PwC's US Financial Services People & Change practice and has over 16 years of global consulting experience delivering value-add solutions to complex business problems, including business operating model design, organization design, governance, and managing large scale transformations. He has consulted to business leaders across Banking, Insurance and Asset Management sectors enabling the transformation of front, middle and back office functions, (including Sales & Distribution, IT, Finance, Risk Management, Marketing and Internal Audit) at a number of Financial Services clients.

Experience gained from living and working in the US, Europe and Asia, has made Bhushan a highly sought after expert in the area of global organization & people strategies. He currently leads PwC's US Financial Services People & Change practice, which is focused on delivering capabilities such as Organization Design, Talent Management, Change Management and HR Transformation on a standalone or integrated basis to address priority client issues such as regulatory change, risk management, growth strategies, cost and productivity management.

Prior to joining PwC, Bhushan has held leadership positions at other consulting firms, where he consulted to a large number of clients, established and lead significant revenue generating practices, managed and mentored national practitioners and demonstrated market eminence through published white papers and delivered external speaking engagements.

Bhushan's received his ACMA (Management & Accounting) from Nottingham University, UK and his BA (Hons) in Accounting and Economics from Essex University, UK.

Elaine M. Miller

Managing Director
Advisory People and Change

Elaine Miller is a leader in the PwC People and Change practice in the New York market. She has over twenty five years of management and consulting experience leading numerous projects to help clients design and implement strategically aligned change management, communication and training initiatives that build organizational capabilities and improve business performance.

She has successfully led a number of large scale global change efforts and has gained a reputation for implementation, delivering measurable and sustainable solutions. She has worked with leading clients in the financial services and insurance sectors. She has specific experience in change management, organizational design, program management, stakeholder engagement and communication, learning program design and execution, business process transformation and team development.

Elaine is a cum laude graduate of the Wharton School of the University of Pennsylvania where she has also performed graduate work in Dynamics of Organization.

Scott Stevenson

Director
Financial Services

Scott is a Director in PwC’ s Financial Services People & Change practice in New York City, specializing in Organizational Design, Talent Management, and Human Resource Function Effectiveness. He focuses on helping clients achieve a return on their business objectives using fact based approaches to assess issues and design sustainable solutions. He has worked extensively within the professional services, financial services, entertainment and media, technology and healthcare industries. Scott has over 16 years of experience in HR and Organizational Development.

Over the course of his career, he has led the assessment, redesign and implementation organizational structures and business processes within all levels of global organizations. Scott has also led large-scale business transformation initiatives, aligning corporate strategy and vision to structure and processes, resulting in sustainable organizational change with measurable business results. Scott’s experience as an HR executive resulted in the articulation and achievement of key talent priorities and significant improvement on key people metrics and culture change. Scott's internal projects and efforts have been a key contributor to the recent recognition of PwC as a best in class employer and people organization.

Scott holds a BA from American University in Washington, DC.