Mortgage servicing/subservicing transfers: Understanding and managing the hidden operational challenges

February 2014
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When buying or selling MSRs, or when considering a mortgage subservicing transfer, there are a number of considerations that all parties involved should take into consideration to reduce exposure and limit operational issues.

Implementing a structure that will support timely identification of issues, then having the right people to understand a remediate those issues throughout the transfer process can avoid costly consequences.

This paper discusses the potential issues that may occur during the early phases of buying or selling MSRs, or when considering a mortgage subservicing transfer, and how implementing a governance structure to effectively manage challenges is a critical driver for any successful servicing portfolio transfer.

If you would like to get a copy of our full analysis document, please contact Roberto Hernandez, Martin Touhey, Anthony Ricko, Bruce Oliver or Joseph Ruppert.