Given the power of social, mobile and analytics technologies to fuel innovation and collaboration among employees, technology investments are soaring—particularly among top performing companies. But arming employees with technology isn’t enough to cultivate impassioned, high-performing teams. C-suites need to align their business goals and technology investments with their talent strategies to achieve a truly “connected workforce.” The Chief Human Resource Officer (CHRO) should play a pivotal role in helping to maximize these investments. Otherwise, organizations will not achieve their desired return on investment.
The Digital IQ survey shows that within top performing companies, the CIO and other C-suite executives consistently talk about how technology can power strategic business goals. Ongoing “digital conversations” among the C-suite should also focus on the talent strategies needed to harness those technologies—and include the CHRO, who is often missing from these C-suite conversations. This Snapshot suggests the following strategies:
The adoption of emerging technologies presents HR with an exceptional opportunity to transform its role so that it not only helps increase the value of talent, but also helps create a truly connected workforce that supports business objectives. If the CHRO and other C-suite executives partner to discuss how to integrate technical, business and human capital strategies, organizations are likely to see not only more engaged and productive employees, but a stronger bottom line too.