Hospitality & leisure publications

The US hospitality & leisure practice publishes quarterly forecasts and original research of interest to professionals in the lodging industry:

Hospitality Directions: Spotlight on connected devices

Hospitality directions: Spotlight on connected devices

Today’s nice-to-have tech options will soon be tomorrow’s need-to-have necessities in the hypercompetitive hospitality space. This report shares insights into the behaviors of mobile users, and how digitally savvy, connected guests will impact hotel and resort operations. It further details what operators can do to enhance a connected guest’s experience to stay competitive in this evolving landscape.

With 75 percent of mobile users using smartphones by the end of 2014, hotel operators are well advised to take advantage of the benefits they can provide their guests. Those who don’t will cede valuable ground not only to traditional competitors, but also to new entrants with more flexible standards. We discuss how to develop a mobile strategy that encompasses:

  • Guest profiles
  • Personalized stay
  • Social listening
  • Privacy preferences


Hospitality Directions US

PwC Manhattan Lodging Index: Q4 2014
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PwC Hospitality Directions: May 2015

PwC’s updated outlook for 2015 anticipates RevPAR growth of 7.0% in 2015, with stronger-than-previously-expected increase in occupancy levels. In 2016, RevPAR is expected to increase 6.1%.

PwC Hospitality Directions US is a near-term outlook for the U.S. lodging sector, commonly used by industry decision-makers and stakeholders to better understand the impact of policy and other macro-environmental factors on the sector’s operating performance. Our outlook includes the following metrics for the overall sector as well as for the chain scales, and is used by our clients for strategic planning and capital allocation purposes:

  • demand and supply
  • occupancy
  • average daily rate
  • revenue per available room


Manhattan lodging index

PwC Manhattan Lodging Index: Q4 2014
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Manhattan Lodging Index - Q1 2015

After a tepid performance in the fourth quarter, RevPAR growth of Manhattan hotels decelerated significantly during the first three months of the year, with a decline of 4.9%.

PwC Manhattan Lodging Index provides updates on Manhattan’s lodging market, widely used by lodging brands, developers, and owners. The publication includes:

  • a recap of the operating performance of hotels and sub-market trends
  • discussion of the overall drivers of operating performance
  • the transactions environment
  • the supply pipeline