Seizing the mobility moment: Part 2 - The employee

September 2012
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Seizing the mobility moment:  Part 2 - The employee

At a glance

The mobile device is changing the customer experience and forcing organizations to rethink how they engage with their customers and employees.

This paper is the next in a series exploring the opportunities and challenges posed by the rise of mobility and how companies can capitalize on them to create experiences for customers and employees that strengthen relationships.