Points of View: Driving innovative thinking about pressing business issues

The Exchange program drives innovative thinking about today's most pressing business issues in a think tank environment; from the topics we choose, to the featured thinkers who speak, to the structure of the agenda, to the distinguished participants with whom you will develop lasting relationships.

On Innovation

John Sviokla, PwC Business Leader for Strategy & Innovation and Christopher Wasden, PwC Global Healthcare Innovation Leader, expert on the barriers to new growth.

Taming the torrent


By 2020, two trillion objects could connect to the Internet. What will it mean for your work, your organization, your life, our world? Watch this video for an overview of some of the trends we're seeing.

Consumer trends

With their increasing purchasing power, Digital Natives, Millenials, and GenXers are becoming the primary targets of customer experience differentiation. How is your trend vocabulary?.

How do I put the customer at the center of my business?

A panel of PwC customer experience professionals weigh in on what it really means to put the customer at the center of business.