Client case studies | Talent management business process transformation

How a global petroleum company leveraged technology to transform its talent management business processes and enable long-term business strategy execution.

A large oil and natural gas exploration and production company was growing domestically and overseas, employing over 5,000 people globally and supporting an increasingly diverse workforce. To improve its business strategy execution, leadership wanted to put more emphasis on talent development across the enterprise. To do so it needed to enhance delivery of talent management services across diverse geographic locations and streamline its process efficiency and effectiveness.

The company partnered with PwC to implement SuccessFactors’ integrated SAP Human Capital Management (HCM) SaaS solution in a hybrid architecture that could leverage its existing investment in SAP HCM. The capabilities of SuccessFactors made the solution a good fit for the company’s field-based workforce.

The client now has a globally consistent talent management process and technology platform to deliver its programs. There’s now a clearer understanding of the value that HR provides and talent management processes are more efficient and effective. For instance, a previously labor-intensive annual compensation process has been reduced by 50 percent. Other wins include eliminating the freeze on the client’s SAP application during the two-and-a-half-month compensation process, and the ability to look at talent across domestic and international locations in a consistent and standardized way.


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