Consulting case studies

Aug 01, 2014

Driving global performance through effective organization design

After a major acquisition, a leading insurance provider undertook a large-scale integration that would reinvent operations across all its business functions

Client challenge

To create a truly global business after an acquisition by:

  • Integrating the new assets into a single and consistent organization
  • Transforming  operations from the top down to create worldwide efficiency
  • Increasing  collaboration throughout the business

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PwC's solution

Complete an operational transformation by:

  • Defining  a new operational and organizational design
  • Working cross-functionally to create a more matrixed organization
  • Producing playbooks to facilitate operational consistency worldwide 

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Impact on client's business

  • The company is now the world’s leading provider of life insurance, annuities, and employee benefits
  • It is better equipped at meeting the needs of its global customers
  • It is achieving its goals for improved growth, profitability, penetration, and customer service 

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"The project’s success depended on our ability to establish integrated and collaborative teams with the client..."

Contact us

Vinay Couto
Tel: +1 (312) 213 6753

Rodger Howell
Principal, PwC's Strategy&
Tel: +1 (708) 267 0590

John Plansky
Senior Partner
Tel: +1 (617) 521 8801

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