Materiality analysis

Materiality analysis

Reporting on what is material to a company is the foundation for building a GRI report. As such, the contents of this report have been shaped by our materiality analysis, which satisfies the GRI principles for defining report content, sustainability context, materiality, completeness, and stakeholder inclusiveness. To determine which topics are material to stakeholders and the firm, we first defined PwC’s value chain, identified key stakeholders at each stage of that value chain, and then identified issues of concern to PwC’s stakeholders to develop an initial list of material topics. We reviewed the list for completeness and validated our assumptions by performing targeted engagement and research, applying the various “tests” provided by GRI. We then assessed the significance of the issues to determine which sustainability topics passed the materiality threshold and mapped those sustainability topics to the GRI aspects.

Explore our interactive graphic to learn about our materiality analysis process and results:

Impacts

Business performance

Creating economic value for our partners, staff, and other stakeholders.

GRI aspect(s)

  • Economic performance

Boundary

The primary impacts of business performance occur within PwC. However, indirectly, stakeholders outside the organization including PwC’s clients, suppliers, regulators and communities where we live and work, can also be impacted.

Key stakeholders

  • Partners and staff, current and prospective
  • Regulators, standard setters, and professional bodies
  • U.S. firm clients
  • Suppliers
  • Communities and NGOs
  • Retired partners and alumni
  • Investment community

Hiring people

Maintaining a steady pool of incoming talent to build our workforce today and for the future.

GRI aspect(s)

  • Market presence

Boundary

The primary impacts of hiring people occur within PwC as we build our workforce, but our ability to attract high-caliber employees is relevant to the quality we are able to deliver to our clients.

Key stakeholders

  • Partners and staff, current and prospective
  • U.S. firm clients
  • Communities

Growing people

Cultivating a diverse workforce that has opportunities for professional and personal growth through learning and engagement.

GRI aspect(s)

  • Employment
  • Training and education
  • Diversity and equal opportunity

Boundary

The primary impacts of developing our people occur within PwC and help us ensure we maintain the quality of our people. However, the knowledge, competence, and integrity of our workforce also have an impact outside the firm on our clients and on the investment community more broadly, as we develop people who are equipped to enter the workforce and are prepared for the challenges of an evolving marketplace.

Key stakeholders

  • Partners and staff, current and prospective
  • Regulators, standard setters, and professional bodies
  • Retired partners and alumni
  • U.S. firm clients
  • Investment community

Communities

Engaging our people to create meaningful, long-term value for our local communities and society more broadly.

GRI aspect(s)

  • Local communities

Boundary

The impact of this topic is largely felt outside our organization in the communities in which we live and work as we strive to impact the workforce of tomorrow through our Earn Your Future commitment. We also find helping our people engage in meaningful community activities has positive impacts in our organization because it deepens the commitment of our employees to our firm.

Key stakeholders

  • Communities and NGOs
  • Partners and staff, current and prospective

Customer privacy

Protecting and securing confidential information of our clients.

GRI aspect(s)

  • Customer privacy

Boundary

The impact of this topic occurs primarily outside our organization, where breaches in confidentiality can affect our clients. Such breaches also negatively affect the firm’s brand, and confidence of the investment community.

Key stakeholders

  • Investment community
  • U.S. firm clients
  • Partners and staff, current and prospective

Compliance

Setting a tone and providing the systems needed for consistent ethical behavior, independence, and compliance with all legal and firm requirements.

GRI aspect(s)

  • Compliance
  • Anti-corruption

Boundary

Providing services in compliance with all requirements is essential to the success of our business and integrity of our brand and therefore, to our employees. The integrity with which we conduct our business, in turn, is important to our clients; investment community; and regulators, standard setters, and professional bodies.

Key stakeholders

  • Partners and staff, current and prospective
  • U.S. firm clients
  • Investment community
  • Regulators, standard setters, and professional bodies

Greenhouse gas (GHG) emissions

Understanding and managing our emissions as a way to contribute to addressing the challenge of climate change.

GRI aspect(s)

  • Energy
  • Emissions
  • Transport

Boundary

Some of our GHG emissions occur under our operational control and others under the control of our employees. Our primary areas of impact are air travel, commuting and energy consumption in our offices. In each of these areas, we aim to manage between reducing our impact while maintaining the level of service and quality for our clients. The boundary of our GHG emission footprint is discussed here.

Key stakeholders

  • Partners and staff, current and prospective
  • Suppliers
  • Communities and NGOs