Key performance indicators

Key performance indicators

Explore our interactive graphic to learn about our key performance indicators:

Impacts

Building trust

  FY11* FY12 FY13
Pro bono value delivered ($ millions) NA 3.8 14.0
Pro bono hours delivered NA 21,744 55,695
Pro bono hours delivered by cause area
Youth education NA 0 6,662
Non-youth education NA 21,744 49,033
Pro bono hours delivered by type
Fee-waived projects NA 21,513 39,074
Loaned staff NA 216 3,116
Board seat participation NA 15 13,505

*Measurement of our pro bono activities commenced in FY12.

Engaging our people

  FY11 FY12 FY13
Workforce totals 33,216 37,202 39,317
Partners and principals 2,390 2,576 2,679
Staff and interns 30,826 34,626 36,638
Male workforce 17,844 20,278 21,513
Female workforce 15,372 16,924 17,804
Diverse workforce 9,076 10,505 11,400
Full Time Equivalent (FTE) workforce 32,562 36,528 38,631
Part time workforce 654 674 686
% of people promoted 18% 17% 16%
% of new hires – female 44% 44% 45%
% of new hires – male 56% 56% 55%
% of new hires – diverse 31% 33% 33%
Number of Continuing Professional Education (CPE) credits (in millions) 1.9 2.4 2.5
Total number of new and experienced hires 9,200 11,978 12,035
Number of virtual sessions completed 316,600 299,869 384,368
Number of hours of learning provided (in millions) 1.7 2.2 2.2

Impacting communities

  FY11 FY12 FY13
Total charitable contributions from the firm ($ millions) 30.7 30.7 38.7
Youth education charitable contributions ($ millions) NA 13.5 16.0
Total charitable contributions from our people ($ millions) 9.1 9.9 11.4
Total volunteer hours 80,327 124,198 236,720
Youth education volunteer hours NA 27,165 149,414
PwC Charitable Foundation grants ($ millions) 2.1 3.9 5.1

Managing our footprint

  FY11 FY12 FY13
Area (metric tons CO2e)
Commute 71,977 81,791 36,527
Workspace 52,854 52,648 52,763
Air travel 78,940 108,617 111,657
Other 39,545 40,435 42,127
Absolute Greenhouse Gas Emissions (GHG) excluding RECs (metric tons CO2e) 243,316 283,491 243,074
RECs (metric tons CO2e) NA 26,324 52,763
Absolute Greenhouse Gas Emissions (GHG) including RECs (metric tons CO2e) 243,316 257,167 190,311
Greenhouse Gas Emissions (GHG) Per Full Time Equivalent (FTE) including RECs 7.3 7.0 4.9