Creating a more flexible culture – for our business and for our people – is essential if we want to deliver high-quality service, grow our business, and create a rewarding work experience. To that end, in 2011 we increased our commitment around flexibility to help our people achieve a better mix between their professional and personal lives and, at the same time, provide more flexibility in the way we deliver services to our clients.
As part of this commitment, we began a grassroots approach to enable our people to have greater choice in when, where, and how they accomplish their personal and professional commitments. For our flexibility efforts to be successful, they also need to be balanced with business needs. For this reason, we created the Flexibility2 initiative, in which the "2" represents both the employee’s and the firm’s approach to flexibility.