Stakeholder engagement

Select engagement methods

Periodically conduct targeted outreach concerning financial reporting and how the role of the auditor can be improved

Engage with organizations that represent investors, including CRUF and CII

Participate in key events such as the World Economic Forum

Value and outcomes achieved

Provided increased transparency about PwC’s global network of firms through the issuance of our Global Annual Review

Delivered “Our Focus on Audit Quality” report, to provide a greater understanding of what PwC is doing to fulfill our commitment to consistently perform quality audits

Evaluated input received as part of PwC’s continual improvement process

Select engagement methods

Interact frequently through the execution of our client engagement process

Conduct surveys and other outreach regarding PwC’s quality and delivery of service

Participate in regular meetings with audit committees during the course of our audit work and through seminars, and learning and development opportunities

Value and outcomes achieved

Valuable two-way dialogues with audit committees where we share our independent perspective on accounting and financial reporting matters and receive input that helps us improve our audit

Provided relevant insights to clients on how they can improve operations, controls, and other aspects of their business

Developed thought leadership to inform audit committees and companies of matters important to their role, including corporate governance

Enhanced our client service delivery based on feedback received

Select engagement methods

Participate and engage with regulators and standard setters such as the SEC, PCAOB, the FASB and the EITF through meetings, seminars and advisory groups

Respond to feedback from regulators regarding our firm and the profession

Contribute to various professional organizations such as the AICPA and the CAQ through leadership and membership roles in committees and subcommittees

Value and outcomes achieved

Informed regulators and standard-setters of key considerations that help enable the improvement of overall public policy and standards

Obtained knowledge and insights that help the firm to continuously improve audit quality

Provided input to the various views and positions taken by these professional bodies with the objective of helping to improve the reliability of financial reporting and audit quality

Improved audit quality and provided greater transparency of financial reporting

Select engagement methods

Issue frequent leadership communications around our firm values and other messages in which feedback is actively solicited

Conduct our annual Global People Survey which provides an opportunity for our people to share their perspectives on the firm’s performance in various areas

Engage our diverse partners and staff through affinity groups and external organizations such as NABA, ALPFA

Engage in significant interaction with students and faculty on campus and through various future talent development programs

Promote an active dialogue during the interview process for both campus and experienced hires

Value and outcomes achieved

A high-performing employee population consistently focused on the values and goals of the firm, in particular with respect to quality in the performance of all professional services we provide

Improved scores on our Global People Survey

Improved attraction and retention, including diverse partners and staff

Enhanced understanding by leadership of our people’s needs

Increased overall awareness of PwC on campus and acceptance rates of top candidates

Select engagement methods

Engage with a representative group of retired partners through the Retired Partner Committee

Frequent communication from our senior partner to our retired partner community

Offer periodic alumni, social, and continuing professional education (CPE) events

Value and outcomes achieved

Received formal and informal input from retired partners on matters impacting them as a constituency

Access to retired partners’ experience and skill sets on matters such as recruiting, business development, and client relationship matters

Real-time update on firm-wide and professional activities

Increased network opportunities for alumni

Helped alumni maintain professional credentials

Select engagement methods

Engage diverse suppliers at key conferences and events sponsored by organizations such as the National Minority Supplier Development Council and Women’s Business Enterprise National Council

Conduct our annual supplier survey to understand their corporate responsibility performance and priorities

Value and outcomes achieved

Built relationships with minority- and women-owned business enterprises (MWBEs)

Assessed compliance with PwC’s vendor code of conduct and the United Nations Global Compact principles

Select engagement methods

Volunteer in our local communities through firm sponsored programs

Engage with key organizations aligned with our areas of focus of youth education, diversity and inclusion and climate change

Participation by our partners and staff on non-profit boards

Value and outcomes achieved

Developed a centralized giving campaign which facilitated and improved access to charitable giving for our people

Established stronger relationships with key non-profit organizations aligned to our areas of focus

Launched the “Dollars for Doers” program, which rewards our people for their personal volunteer efforts